In Partnership With
Sponsors & Exhibitors
The healthcare system is rapidly changing. Pressures to increase efficiencies, improve coordination across the care spectrum and lower costs are contributing to a rising epidemic of a burned-out healthcare workforce. A lack of truly meaningful patient-family engagement, and inconsistent improvement in quality across all settings are symptoms of a system moving away from the core of what matters most for those who chose healthcare as a calling and for those who we aim to heal.
The Schwartz Center’s Compassion in Action Healthcare Conference brings together clinicians, health system leaders and others who are committed to making compassion a priority in their organizations and communities. Participants will engage with colleagues from across the globe and experience immersive sessions that will leave them inspired, equipped with knowledge and skills and supported by new partners to create and sustain cultures of compassion.
THEMES & TOPICS
Built on the Compassionate Collaborative Care Framework, conference topics focus on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants will learn to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.
- Workforce resilience, well-being and engagement
- Creating compassionate organizational cultures
- Compassionate responses to social challenges
- Communicating with patients, families and each other
- Engaging patients, families and their communities to support health
- Compassion science and practice
WHO SHOULD PARTICIPATE
This conference focuses on organizational culture change using strategies based on empathy, effective communication, interpersonal skills and interprofessional collaboration.
This conference is ideal for:
- Organizational leaders, directors and managers of healthcare professionals
- Practicing healthcare professionals and ethicists
- Patient and clinician experience officers and teams
- Quality and safety professionals and risk managers
- Health professional educators
- Human resources and employee assistance program professionals
- Spiritual care providers and chaplains
- Professional society leadership representatives
- Policy and public health representatives
- Mental health professionals
- Graduate level professional counselors
We are planning to offer a variety of Continuing Education Credits at Compassion in Action. Please check back soon for more information.
Susan B. Hassmiller, RN, PhD, FAAN
Susan B. Hassmiller, RN, PHD, FAAN, is the Robert Wood Johnson Foundation Senior Adviser for Nursing. In partnership with AARP, Hassmiller also directs the Foundation’s Future of Nursing: Campaign for Action. Her work has included service in public health settings at the local, state and national levels, including HRSA.
At Compassion in Action, participants will roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.
Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference will focus on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.
Workshops, Panels, Abstracts
Workshops, Panels, Abstracts
Member Cocktail Reception
Corman IMPACT Honors Dinner
Registration and Breakfast
Welcome and Keynote
Panels and Workshops
Panels and Workshops
Workshops and Abstracts
Morning Wellness Activity
Registration and Breakfast
Panels and Workshops
Panels, Workshops and Abstracts
Workshops and Abstracts
|Stephanie J. Adler Yuan, MS||Director of Education and Training, The Schwartz Center for Compassionate Healthcare|
|Elisa Arespacochaga, MBA||Vice President, American Hospital Association|
|Rana Awdish, MD||Specialist in Pulmonary Disease, Critical Care Medicine, Henry Ford Health System|
|Agnes (Aggie) Barden, DNP, RN, CPXP||Vice President, Patient & Customer Experience, Northwell Health|
|Maren Batalden, MD, MPH||Associate Chief Quality Officer, Cambridge Health Alliance|
|Leah Binder||President & CEO, The Leapfrog Group|
|Monica Bharel, MA, DPH||Commissioner, Massachusetts Department of Public Health|
|Calvin Chou, MD, PhD, FACH||Professor of Clinical Medicine, VP External Education, UCSF; Vice President for External Education, Academy of Communication in Healthcare|
|Sue Collier, MSN, RN, FABC||Vice President, Innovation and Clinical Excellence, North Carolina Healthcare Association|
|Jocelyn Cornwell, PhD||CEO and Founder, Point of Care Foundation|
|James R. Doty, MD||Professor of Neurosurgery, Stanford University School of Medicine; Founder & Director, The Center for Compassion and Altruism Research and Education (CCARE)|
|Karen Drenkard, PhD, RN, NEA-BC, FAAN||Senior Vice President, Chief Clinical and Nursing Officer, O'Neil Center/GetWellNetwork|
|Ronald M. Epstein, MD||Professor of Family Medicine, Psychiatry, Oncology and Medicine, University of Rochester School of Medicine and Dentistry|
|Rushika Fernandopulle, MD||CEO and Co-Founder, Iora Health|
|Martha (Meg) Gaines, JD, LL.M||Distinguished Clinical Professor of Law, University of Wisconsin Law School; Director, Center for Patient Partnerships|
|Elizabeth Gaufberg, MD, MPH||Associate Professor of Medicine and Psychiatry, Harvard Medical School; Director of Professional and Academic Development, The Cambridge Health Alliance|
|Michael Goldberg, MD||Scholar-in-Residence, The Schwartz Center for Compassionate Healthcare|
|Josh Guffey, PharmD, BCACP, BC-ADM, BCPS||Director of Pharmacy Education, Center for Advance Practice and Charlotte AHEC CMC; Clinical Assistant Professor, UNC Eshelman School of Pharmacy|
|Sue Hassmiller, PhD, RN, FAAN||Senior Advisor for Nursing, Robert Wood Johnson Foundation|
|Elizabeth Hickman||Chief Operating Officer, The Schwartz Center for Compassionate Healthcare|
|Beth Lown, MD||Chief Medical Officer, The Schwartz Center for Compassionate Healthcare|
|Pat Mastors||Executive Director, Patients' View Institute|
|Kathy McGuinn, MSN, RN, CPHQ, FNAP||Director of Interprofessional Education and Practice Partnerships, American Association of Colleges of Nursing (AACN)|
|Kathy Scopin, BSN, PHN, RN||Membership Experience Advisor, West Region, The Schwartz Center for Compassionate Healthcare|
|Andrew (Andy) Shin, JD, MPH||Chief Operating Officer, AHA Center for Health Innovation at American Hospital Association|
|Cynthia D. Sweeney, MSN, RN, CNOR, NEA-BC||Executive Director, The DAISY Foundation|
|Deborah Trautman, PhD, RN, FAAN||President & CEO, American Association of Colleges of Nursing (AACN)|
|Monica Worline, PhD||Founder & CEO, EnlivenWork|
|Charlotte Yeh, MD||Chief Medical Officer, AARP Services|
|Lisa Beard||Senior Patient Navigator, Chris O’Brien Lifehouse|
|Jeff Christie, LCSW, CEAP||Director, JPS Health Network, JPS/ACCLAIM Employee Assistance Program|
|Julie Collier, Ph.D.||Director, Enterprise Resilience, Packard Children’s Hospital Stanford/Stanford Children’s Health|
|Laura Crooks, OTR, MHA||Senior Director, Experience, Seattle Children’s Hospital|
|Mary Tess Crotty, MA||Vice President, Quality, Genesis HealthCare|
|Linh B. Dang||NYC H+H, Senior Director of Arts in Medicine; NOAH Board Member, National Organization for Arts in Health|
|Kristen Demertzis, Ph.D., ABPP||Chief, Division of Neuropsychology, Southside Hospital; Director of Resident Mentorship, OB/GYN Department, Southside Hospital; Assistant Professor, Department of Physical Medicine and Rehabilitation, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell|
|Jon S. Du Bois, MD||Clinical Associate, Harvard Medical School; Medical Director, Mass General Cancer Center at Emerson Hospital; Medical Director, Mass General Cancer Center at MVH and NCH; Clinical Staff, Mass General Cancer Center, Massachusetts General Hospital|
|Rev. Krista Gregory, MDiv, BCC||Director of The Center for Resiliency at Dell Children’s, Dell Children’s Medical Center of Central Texas|
|Shanna Hoffman||Director of Integrative Nursing, Dana Farber Cancer Institute|
|Casey Kudesia, MA||Director of Training and Organizational Development, Planned Parenthood League of Massachusetts|
|Sophia McIntyre, MD, MPH, MBA, FAAFP, CPE||Chief Medical Officer, Hudson River Healthcare, Inc.; 2016 Baldrige Executive Fellow|
|Denise Mohess||Medical Director, Inova Geriatric Services; Physician Leader, The Schwartz Center Rounds|
|Sirisha Narayana, MD||Assistant Professor, Division of Hospital Medicine, Department of Medicine, UCSF Parnassus Campus|
|Louisa Nedkov||Manager, Kailo Employee Wellness Program, Halton Healthcare|
|Daniel Pomerantz, MD, MPH, FACP||Physician Leader for Schwartz Center Rounds; Director of Ambulatory Care, Director of Palliative Care, and Associate Program Director, Department of Medicine, Montefiore New Rochelle Hospital|
|Emelia Rogers, LICSW||Medical Social Worker, Gillette Children’s Specialty Healthcare|
|Ellen Rosendale, MSW, LCSW||Director of Family Services, Ann & Robert H. Lurie Children’s Hospital of Chicago|
|Nancy Searl, RECE||Collaborative Practice Leader, Holland Bloorview Kids Rehabilitation Hospital|
|Rick L. Shifley, PhD||Assistant Professor of Behavioral and Social Sciences, School of Arts & Sciences, MCPHS University|
|Marcia Walker, MSW, LISW-S||Manager, YOU Matter Program, Nationwide Children’s Hospital|
|Wendy Walters, LICSW||Clinical Ethics Consultant, UAB Hospital Clinical Ethics Program|
Schwartz Center National Business Members
Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.
American Hospital Association
Benchmark Senior Living
Integro Insurance Brokers
Tufts Health Plan
Kenneth B. Schwartz Scholarship Fund Provides Tuition Assistance
The Kenneth B. Schwartz Scholarship Fund provides tuition assistance for eligible healthcare professionals and for medical, nursing and other health profession students to attend the conference. To donate, click here and select “Conference Scholarship Fund” in the designation box.
AACN Scholarships (Underwritten by the American Association of Colleges of Nursing)
Beth Israel Deaconess Hospital-Needham Scholarship
Michael L. Blau Scholarship
Scholarship in Memory of Julian Cohen (Underwritten by Margie and Paul Stanzler)
Stephen and Betsy Corman Scholarships (Underwritten by Stephen Corman)
Scholarships in Memory of Frances and Jerry Gold (Underwritten by Andrea and Brad Buchbinder)
Murray A. Jacobson Family Foundation Scholarship
The Lubin Family Foundation Scholarships
Josiah Macy Jr. Foundation Scholarships (Supporting Nursing Student Compassion Scholars)
The John and Jo Frances Meyer Scholarship
Novack Family Scholarship
Jean-Paul A. Rebillard Scholarship
Scholarship in Memory of Steven P. Reynolds (Underwritten by Mark Reynolds and Clare Reilly)
Scholarships in Memory of Kenneth B. Schwartz (Underwritten by Ellen Cohen)
Alan and Susan Solomont Scholarship
Scholarships in Honor of the Staff of the Schwartz Center (Underwritten by Ruth Kilduff and Jay Carrigan)
Scholarship in Memory of Thomas F. Walsh (Underwritten by Sharon and Brian McNally)
Scholarships in Memory of Franklin and Roberta Young
For more information, please contact Lisa Crane, director of individual and foundation giving, at email@example.com or 617-643-5490.
The Schwartz Center is dedicated to strengthening the human connection at the
heart of healthcare.
Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.
Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.
The Schwartz Center is an independent, non-profit organization, with 450 healthcare members in the U.S., Canada, Australia, and New Zealand, supporting 288,000 healthcare professionals each year. In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.
Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.
For media inquires please contact: Cathy Burke (firstname.lastname@example.org )
For sponsorship information please contact: Elizabeth Hickman (email@example.com)
For exhibitor information please contact: Melissa Thaler (firstname.lastname@example.org )
The Westin Boston Waterfront
425 Summer Street, Boston, MA
Ideally located in Boston’s thriving Seaport District, The Westin Boston Waterfront offers guests the opportunity to relax and recharge with many onsite amenities and explore the vibrant cultural and culinary offerings nearby.
Please note that the Westin Boston Waterfront is now sold out of hotel rooms. We recommend booking at the Aloft Boston (across the street from the Westin), or booking rooms at the Element Boston Seaport District, Renaissance Boston Waterfront Hotel, or YOTEL Boston – all are within a 10 minute walk of the Westin.