In Partnership With

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Our Virtual Compassion in Action Healthcare Conference brought together more than 350 healthcare professionals, leaders and others committed to compassionate healthcare. We were honored to host an exchange of diverse thoughts and ideas around the critical importance of compassion in healthcare, particularly during these challenging times.

Please check back for 2023 dates.

THEMES

Built on the Compassionate Collaborative Care Framework, conference topics focused on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants learned to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.

A wide range of topics were covered, all relating to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.

Conference Themes

Psychological and physical safety and support
Well-being, mental health and sense of purpose
Diversity and equity
Inclusion, voice and choice
Trustworthiness and transparency
Team cohesiveness and collaboration

WHO SHOULD PARTICIPATE

This conference provided continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for healthcare professionals across all medical specialties.

This conference is ideal for:

Organizational leaders, directors and managers of healthcare professionals
Practicing healthcare professionals and ethicists
Patient and clinician experience officers and teams
Quality and safety professionals and risk managers
Health professional educators
Human resources and employee assistance program professionals
Spiritual care providers and chaplains
Professional society leadership representatives
Policy and public health representatives

Continuing Education Credit Information

In support of improving patient care, this activity has been planned and implemented by CME Outfitters, LLC and Viva Excellence. CME Outfitters, LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team

Physicians (ACCME)

CME Outfitters, LLC, designates this internet point-of-care activity for a maximum of 8.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses (ANCC)

This activity is designated for 8.0 contact hours.

Note to Nurse Practitioners: Nurse practitioners can apply for AMA PRA Category 1 Credit^TM through the American Academy of Nurse Practitioners (AANP). AANP will accept AMA PRA Category 1 Credit^TM from Jointly Accredited Organizations. Nurse practitioners can also apply for credit through their state boards.

As a Jointly Accredited Organization, CME Outfitters, LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. CME Outfitters, LLC maintains responsibility for this course. Social workers completing this course receive 8.0 intermediate continuing education credits.

This activity was planned by and for the healthcare team, and learners will receive 8.0 Interprofessional Continuing Education (IPCE) credit for learning and change.

All other healthcare professionals may receive a Certificate of Participation stating this activity was certified for AMA PRA Category 1 Credit™.

Speakers

2022 Speakers

Robyn Begley, DNP, RN, NEA-BC, FAAN

Chief Executive Officer, AONL

Chief Nursing Officer, SVP Workforce, AHA

Pooja Bhalla, DNP, RN

Executive Director of Healthcare Services, Illumination Foundation

David Blumenthal, MD, MPP

President, The Commonwealth Fund

Julie Çelebi, MD, MS

Assistant Clinical Professor and Wellness Director, Department of Family Medicine, University of California San Diego

Melanie Cheng, MD, FAAP

Pediatric Hospitalist and Resident Academic Director, Department of Pediatrics

Assistant Chief Academic Officer for GME, Kings County Hospital Center

Carolyn Clancy, MD, MACP

Assistant Under Secretary for Health, Discovery, Education & Affiliate Networks, Veterans Health Administration

Victor J. Dzau, MD

President, National Academy of Medicine

Jodi-Ann Edwards, MD (PGY2 RY3)

General Surgery Resident Physician & Research Fellow, Department of Surgery, SUNY Downstate Health Sciences University

Corey Feist, JD, MBA

President & Co-Founder, Dr. Lorna Breen Heroes' Foundation

Rushika Fernandopulle, MD, MPP

Chief Innovation Officer, One Medical

Thomas Fisher, MD

Author of “The Emergency – A Year of Healing and Heartbreak in a Chicago ER”

Board-certified Emergency Medicine Physician

Mary Ann Fuchs, DNP, RN, NEA-BC, FAAN

Vice President of Patient Care & System Chief Nurse Executive, Duke University Health System

Associate Dean of Clinical Affairs, Duke University School of Nursing

Elka Jacobson-Dickman, MD

Associate Dean for Clinical Medicine, Associate Professor of Clinical Practices, Division of Pediatric Endocrinology, Department of Pediatrics, SUNY Downstate Health Science Center

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

Beverly Malone, PhD, RN, FAAN

President & Chief Executive Officer, National League for Nursing

Kedar Mate, MD

President and Chief Executive Officer, Institute for Healthcare Improvement

Renee McLeod-Sordjan, DNP, APRN

Vice Dean, Chair and Professor, Hofstra Northwell School of Nursing and Physician Assistant Studies

Ashley McMullen, MD

Assistant Professor of Medicine, University of California, San Francisco

Aziza M. Musa

Vice President, Business Partnerships & Investor Relations, Health Leads

Lina Najib Kawar, PhD, RN, CNS

Nurse Scientist, Regional Nursing Research Program, Kaiser Permanente Southern California Patient Care Services

LaQuandra S. Nesbitt, MD, MPH

Director, District of Columbia Department of Health

Chinwe Onukaegbe, MSN-Ed, RN

ICU RN, Kaiser Permanente Moreno Valley Medical Center

Len Pierre (he, him)

Owner and Managing Consultant, Len Pierre Consulting

TEDx Speaker and Social Activist

Rev. Christina Shu, BCC

Lead Interfaith Chaplain, Cedars-Sinai Medical Center

Shahla Siddiqui, MD, D.ABA, MSc, FCCM

Dept of Anesthesiology, Pain, and Intensive Care

Attending, Beth Israel Deaconess Medical Center

Instructor, Harvard Medical School, Boston, MA

Emily Silverman, MD

Founder/Host, The Nocturnists

Volunteer Assistant Professor of Medicine, UCSF

Karla Silverman, RN, CNM, MS

Associate Director, Complex Care Delivery, Center for HealthCare Strategies

Teresa Y. Smith, MD, MSEd, FACEP

Associate Dean of Graduate Medical Education and Affiliations

Designated Institutional Official

Associate Professor of Clinical Emergency Medicine, SUNY Downstate Health Sciences University

Pamela Sutton-Wallace, MPH

(Incoming) Chief Operating Officer, Yale New Haven Health

Tim Vogus

Brownlee O. Currey, Jr. Professor of Management, Vanderbilt University, Owen Graduate School of Management

Sidney Zisook, MD

Distinguished Professor, Department of Psychiatry, UC San Diego School of Medicine

View All 2022 Speakers

Schedule

THE EXPERIENCE

At Compassion in Action, participants rolled up their sleeves, dug in and engaged with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focused on fostering compassionate leaders across all professions and roles within healthcare. Participants left the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.

Planning Committee

2022 Conference Committee Members

Elisa Arespacochaga, MBA

Vice President, American Hospital Association

Tracey DasGupta, RN, MSN

Director of Interprof Education, Sunnybrook Medical Center

Rushika Fernadopulle, MD, MPP

Chief Innovation Officer, One Medical

Paula Goodman-Crews, MSW, LCSW

Southern California Regional Bioethics Program Co-Director, Kaiser Permanente

Rev. Krista Gregory, MDiv, BCC

Director of The Center for Resiliency at Dell Children’s, Dell Children’s Medical Center of Central Texas

Helen Irving MBBS, FRACP, M Bioethics

Pre-Eminent Specialist, Oncology Services Group, Children's Health Queensland Hospital and Health Service

Jenna Mandel-Ricci

Senior Vice President, Health Care System Resilience, Legal, Regulatory, and Professional Affairs, Greater New York Hospital Association

Jose Morales, MD

Pediatrician, Kaiser Permanente Santa Rosa

Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP

Chief Nurse Practitioner Officer, CVS MinuteClinic Vice President, CVS Health

Daniel Pomerantz, MD, MPH, FACP

Director of Palliative Care and Associate Program Director, Department of Medicine, Montefiore New Rochelle Hospital

JamesPaul Qazilbash

Chaplain, Our Children's House

Tina Runyan, PhD, ABPP

Co-Founder, Tend Health and Professor, Department of Family Medicine and Community Health, UMASS Medical School

Robert Salinas, MD

Palliative Care Physician, OUMC

Heather Schmidt, DO

System Medical Director Healthy Work and Wellness

Rick L. Shifley, PhD

Assistant Professor of Behavioral and Social Sciences, School of Arts & Sciences, MCPHS University

The Schwartz Center Steering Committee

Stephanie J. Adler Yuan, MS

Director of Education and Training

Michael Goldberg, MD

Scholar-in-Residence

Elizabeth Hickman

Interim CEO and Chief Operating Officer

Beth Lown, MD

Chief Medical Officer

Kathy Scopin, BSN, PHN, RN

Membership Experience Advisor, West Region

Supportive Partners

Exhibitors

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.

Chairman Circle

Executive Circle

Leader Circle

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Bank of America Merrill Lynch

Benchmark Senior Living

Genesis HealthCare

MedPro Group

Point32Health

Vertex

View the sponsorship levels

For more information on these and other sponsorship opportunities, please contact Melissa Restivo at mrestivo@theschwartzcenter.org

About the Schwartz Center

The Schwartz Center is dedicated to putting compassion at the heart of healthcare.

Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.

Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.

The Schwartz Center is an independent, non-profit organization, with hundreds of healthcare members in the U.S., Canada, Australia, and New Zealand, supporting hundreds of thousands of healthcare professionals each year. In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds^® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.

Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregivers of the Year^® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.

For media inquires please contact: Christina Parks (cparks@theschwartzcenter.org )

For sponsorship information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org)

For exhibitor information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org )