The Schwartz Center’s 2021 Virtual Compassion in Action Healthcare Conference featured a comprehensive program of 30+ virtual sessions. Online presentations, conversations and workshops took place twice a week, from June 15 through September 30, 2021, and featured globally renowned healthcare leaders.
The programming was tailored to provide attendees with insight, knowledge and tools to help them support themselves and their communities, and other resources to equip caregivers to sustain a culture of compassion throughout and following this public health crisis.
Participants can sign up any time to have access to the full library of recorded sessions. Please note that continuing education credits for recorded sessions are available until December 31, 2021.
Built on the Compassionate Collaborative Care Framework, conference topics focus on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants will learn to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.
A wide range of topics will be covered, all relating to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.
- Advancing diversity, equity and inclusion in healthcare
- Communicating and engaging with patients, families and each other
- Compassionate responses to social challenges
- Creating compassionate organizational cultures
- Leading with compassion
- Compassion research: correlations and outcomes
- Mitigating stress and cultivating resilience, mental health and well-being
WHO SHOULD PARTICIPATE
This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for healthcare professionals across all medical specialties.
This conference is ideal for:
- Organizational leaders, directors and managers of healthcare professionals
- Practicing healthcare professionals and ethicists
- Patient and clinician experience officers and teams
- Quality and safety professionals and risk managers
- Health professional educators
- Human resources and employee assistance program professionals
- Spiritual care providers and chaplains
- Professional society leadership representatives
- Policy and public health representatives
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of CME Outfitters and the Schwartz Center for Compassionate Healthcare. CME Outfitters is accredited by the ACCME to provide continuing medical education for physicians.
CME Outfitters, LLC, designates this live activity for a maximum of 24 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Provider approved by the California Board of Registered Nursing, Provider Number CEP 15510, for 24 contact hours.
Continuing Education Credit is provided by Commonwealth Educational Seminars for the following professions. Commonwealth Educational Seminars (CES) is entitled to award continuing education credit for Social Workers. Please visit CES CE CREDIT to see all states that are covered for Social Workers. CES maintains responsibility for this program and its content. It is the participant's responsibility to check with their individual state boards to verify CE requirements for their state.
Commonwealth Educational Seminars is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers. #SW-0444.
Instruction Level: Beginner
Paul D. Biddinger, MD, FACEP
Medical Director for Emergency Preparedness, Mass General Brigham
Ann L. Prestipino, MPH Endowed Chair in Emergency Preparedness
Director, Center for Disaster Medicine and Vice Chairman for Emergency Preparedness, Department of Emergency Medicine, Massachusetts General Hospital
At Compassion in Action, participants rolled up their sleeves, dug in and engaged with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.
Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focused on fostering compassionate leaders across all professions and roles within healthcare. Participants left the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.
|Elisa Arespacochaga, MBA||Vice President, American Hospital Association|
|Rana Awdish, MD||Specialist in Pulmonary Disease, Critical Care Medicine, Henry Ford Health System|
|Laura Crooks, OTR, MHA||CEO, Yakima Children’s Village|
|Dhaval Desai, MD||Director of Hospital Medicine, Emory Saint Joseph's Hospital|
|Elizabeth Gaufberg, MD, MPH||Associate Professor of Medicine and Psychiatry, Harvard Medical School; Director of Professional and Academic Development, The Cambridge Health Alliance|
|Rev. Krista Gregory, MDiv, BCC||Director of The Center for Resiliency at Dell Children’s, Dell Children’s Medical Center of Central Texas|
|Michael Hebb||Partner, RoundGlass and Founder, Deathoverdinner.org|
|Louisa Nedkov||Manager, Kailo Employee Wellness Program, Halton Healthcare|
|Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP||Chief Nurse Practitioner Officer, CVS MinuteClinic Vice President, CVS Health|
|Daniel Pomerantz, MD, MPH, FACP||Physician Leader for Schwartz Center Rounds; Director of Ambulatory Care, Director of Palliative Care, and Associate Program Director, Department of Medicine, Montefiore New Rochelle Hospital|
|Emelia Rogers, LICSW||Medical Social Worker, Gillette Children’s Specialty Healthcare|
|Jeremy Segall, MA, RDT, LCAT||Assistant Vice President, Chief Wellness Officer, NYC Health + Hospitals|
|Rick L. Shifley, PhD||Assistant Professor of Behavioral and Social Sciences, School of Arts & Sciences, MCPHS University|
|Wendy Walters, LICSW||Clinical Ethics Consultant, UAB Hospital Clinical Ethics Program|
Schwartz Center National Business Members
Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.
Benchmark Senior Living
Tufts Health Plan
The Schwartz Center is dedicated to putting compassion at the heart of healthcare.
Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.
Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.
The Schwartz Center is an independent, non-profit organization, with hundreds of healthcare members in the U.S., Canada, Australia, and New Zealand, supporting hundreds of thousands of healthcare professionals each year. In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.
Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.
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