In Partnership With

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Our Virtual Compassion in Action Healthcare Conference brought together more than 350 healthcare professionals, leaders and others committed to compassionate healthcare. We were honored to host an exchange of diverse thoughts and ideas around the critical importance of compassion in healthcare, particularly during these challenging times.

Please check back for 2023 dates.


Built on the Compassionate Collaborative Care Framework, conference topics focused on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants learned to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.

A wide range of topics were covered, all relating to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.

Conference Themes

  • Psychological and physical safety and support
  • Well-being, mental health and sense of purpose
  • Diversity and equity
  • Inclusion, voice and choice
  • Trustworthiness and transparency
  • Team cohesiveness and collaboration

This conference provided continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for healthcare professionals across all medical specialties.

This conference is ideal for:

  • Organizational leaders, directors and managers of healthcare professionals
  • Practicing healthcare professionals and ethicists
  • Patient and clinician experience officers and teams
  • Quality and safety professionals and risk managers
  • Health professional educators
  • Human resources and employee assistance program professionals
  • Spiritual care providers and chaplains
  • Professional society leadership representatives
  • Policy and public health representatives


2022 Speakers

Robyn Begley, DNP, RN, NEA-BC, FAAN

Chief Executive Officer, AONL

Chief Nursing Officer, SVP Workforce, AHA

Pooja Bhalla, DNP, RN

Executive Director of Healthcare Services, Illumination Foundation

David Blumenthal, MD, MPP

President, The Commonwealth Fund

Julie Çelebi, MD, MS

Assistant Clinical Professor and Wellness Director, Department of Family Medicine, University of California San Diego

Melanie Cheng, MD, FAAP

Pediatric Hospitalist and Resident Academic Director, Department of Pediatrics

Assistant Chief Academic Officer for GME, Kings County Hospital Center

Carolyn Clancy, MD, MACP

Assistant Under Secretary for Health, Discovery, Education & Affiliate Networks, Veterans Health Administration

Victor J. Dzau, MD

President, National Academy of Medicine

Jodi-Ann Edwards, MD (PGY2 RY3)

General Surgery Resident Physician & Research Fellow, Department of Surgery, SUNY Downstate Health Sciences University

Corey Feist, JD, MBA

President & Co-Founder, Dr. Lorna Breen Heroes' Foundation

Rushika Fernandopulle, MD, MPP

Chief Innovation Officer, One Medical

Thomas Fisher, MD

Author of “The Emergency – A Year of Healing and Heartbreak in a Chicago ER”

Board-certified Emergency Medicine Physician

Mary Ann Fuchs, DNP, RN, NEA-BC, FAAN

Vice President of Patient Care & System Chief Nurse Executive, Duke University Health System

Associate Dean of Clinical Affairs, Duke University School of Nursing

Elka Jacobson-Dickman, MD

Associate Dean for Clinical Medicine, Associate Professor of Clinical Practices, Division of Pediatric Endocrinology, Department of Pediatrics, SUNY Downstate Health Science Center

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

Beverly Malone, PhD, RN, FAAN

President & Chief Executive Officer, National League for Nursing

Kedar Mate, MD

President and Chief Executive Officer, Institute for Healthcare Improvement

Renee McLeod-Sordjan, DNP, APRN

Vice Dean, Chair and Professor, Hofstra Northwell School of Nursing and Physician Assistant Studies

Ashley McMullen, MD

Assistant Professor of Medicine, University of California, San Francisco

Aziza M. Musa

Vice President, Business Partnerships & Investor Relations, Health Leads

Lina Najib Kawar, PhD, RN, CNS

Nurse Scientist, Regional Nursing Research Program, Kaiser Permanente Southern California Patient Care Services

LaQuandra S. Nesbitt, MD, MPH

Director, District of Columbia Department of Health

Chinwe Onukaegbe, MSN-Ed, RN

ICU RN, Kaiser Permanente Moreno Valley Medical Center

Len Pierre (he, him)

Owner and Managing Consultant, Len Pierre Consulting

TEDx Speaker and Social Activist

Rev. Christina Shu, BCC

Lead Interfaith Chaplain, Cedars-Sinai Medical Center

Shahla Siddiqui, MD, D.ABA, MSc, FCCM

Dept of Anesthesiology, Pain, and Intensive Care

Attending, Beth Israel Deaconess Medical Center

Instructor, Harvard Medical School, Boston, MA

Emily Silverman, MD

Founder/Host, The Nocturnists

Volunteer Assistant Professor of Medicine, UCSF

Karla Silverman, RN, CNM, MS

Associate Director, Complex Care Delivery, Center for HealthCare Strategies

Teresa Y. Smith, MD, MSEd, FACEP

Associate Dean of Graduate Medical Education and Affiliations

Designated Institutional Official

Associate Professor of Clinical Emergency Medicine, SUNY Downstate Health Sciences University

Pamela Sutton-Wallace, MPH

(Incoming) Chief Operating Officer, Yale New Haven Health

Tim Vogus

Brownlee O. Currey, Jr. Professor of Management, Vanderbilt University, Owen Graduate School of Management

Sidney Zisook, MD

Distinguished Professor, Department of Psychiatry, UC San Diego School of Medicine

View All 2022 Speakers



At Compassion in Action, participants rolled up their sleeves, dug in and engaged with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focused on fostering compassionate leaders across all professions and roles within healthcare. Participants left the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.


Planning Committee
Supportive Partners
APC Logo Rectangle_FX2
CMC_Logo_allBold - small
The DAISY Foundation-Logo_INTER
Dr. Lorna Breen Heroes' Foundation
SDFONDP Logo Version 2
VITAL WorkLife

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.


Chairman Circle
Executive Circle
Blue Cross Blue Shield
Marsh McLennan
Leader Circle

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Bank of America Merrill Lynch

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Benchmark Senior Living

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Genesis HealthCare

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MedPro Group

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View the sponsorship levels

For more information on these and other sponsorship opportunities, please contact Melissa Restivo at

About the Schwartz Center

The Schwartz Center is dedicated to putting compassion at the heart of healthcare.

Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.

Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.

The Schwartz Center is an independent, non-profit organization, with hundreds of healthcare members in the U.S., Canada, Australia, and New Zealand, supporting hundreds of thousands of healthcare professionals each year.  In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.

Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregivers of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.

For media inquires please contact: Christina Parks ( )

For sponsorship information please contact: Melissa Restivo (

For exhibitor information please contact: Melissa Restivo ( )

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