Healing Healthcare Together

Our Virtual Compassion in Action Healthcare Conference brings together more than 350 healthcare professionals, leaders and others committed to compassionate healthcare. The conference hosts an exchange of diverse thoughts and ideas around the critical importance of compassion in healthcare, particularly during these challenging times.

We’re looking forward to our 2023 Conference, which will be held December 6-8, 2023.

We hope you will join us and like-minded colleagues in what is sure to be another enriching and inspiring experience!


The past few years have brought new urgency to supporting the well-being of the healthcare workforce so that they can provide compassionate care to patients and families. We know that health workers are facing ongoing challenges, from staffing shortages to workplace violence to burnout and more.

Built on the Healing Healthcare Initiative Framework, the Conference will equip health leaders and workers with the resources and tools to ensure that their organization, colleagues, and patients can thrive.

Conference sessions will explore how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation through communication, interprofessional teamwork and interpersonal skills. Participants will learn to apply those techniques to initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being, while lowering costs.


Conference Themes

  • Diversity and equity
  • Inclusion, voice and choice
  • Mental health and well-being
  • Psychological and physical safety
  • Team cohesiveness and collaboration
  • Trust and trustworthiness

This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for health workers across all medical specialties.

This conference is ideal for:

  • Organizational leaders, directors and managers of healthcare professionals
  • Practicing healthcare professionals and ethicists
  • Patient and clinician experience officers and teams
  • Quality and safety professionals and risk managers
  • Health professional educators
  • Human resources and employee assistance program professionals
  • Spiritual care providers and chaplains
  • Professional society leadership representatives
  • Policy and public health representatives


2023 Speakers

Bridget Berkland, MA, NBC-HWC

Manager of Employee Well-Being, Mayo Clinic

Assistant Professor of Healthcare Administration

National Board Certified Health & Wellness Coach


Senior Director, Center for Wellbeing, Children's Mercy Kansas City

Stephanie Burrus, DO

Chief Wellbeing Officer, Children’s Mercy Kansas City

Associate Professor of Pediatrics, University of Missouri-Kansas City

Julie Çelebi, MD, MS, FAAFP

Assistant Clinical Professor and Wellness Director, Department of Family Medicine, University of California San Diego

Melanie Cheng, MD

Clinical Assistant Professor of Pediatrics, SUNY Downstate Health Sciences University

Associate Chief Academic Officer for GME

Pediatric Hospitalist, NYC H+H/Kings County

Jodi-Ann Edwards, MD

General Surgery Resident Physician & Research Fellow, SUNY Downstate Health Sciences University

Lana Irons, MD

Attending Psychiatrist, NYC Health + Hospitals Domestic Violence Shelter; Mental Health Initiative

Elka Jacobson-Dickman, MD

Associate Dean for Clinical Medicine, Associate Professor of Clinical Practices, Division of Pediatric Endocrinology, Department of Pediatrics, SUNY Downstate Health Science Center

Nuri Jacoby, MD

Associate Professor of Clinical Neurology and Vice-chair of Neurology, Maimonides Medical Center

Co-Clerkship Director, SUNY Downstate Medical Center

Christina Kelly, MD, FAAFP

Associate Professor, Department of Family Medicine, Uniformed Services University of the Health Sciences

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

Amanda R. Moses, MPH

Patient Experience Program Manager, Brigham and Women’s Faulkner Hospital

Phyllis S. Quinlan, PhD, RN, NPD-BC

Internal Coach/Director for Professional Development, Cohen Children’s Medical Center a Division of Northwell Health

Kristin Ray, MSN, RN, CPN, NE-BC

Nursing Director, Center for Wellbeing, Children's Mercy Kansas City

JoEllen "Ellen" Schimmels, PhD, DNP, RN, PMHNP-BC, CNE, FAAN

DNP Program Director and Associate Professor, University of New Mexico

Dawne Schoenthal

Program Director, Oregon Center for Nursing

Teresa Y. Smith, MD, MSEd, FACEP

Associate Dean of Graduate Medical Education and Affiliations

Designated Institutional Official

Associate Professor of Clinical Emergency Medicine, SUNY Downstate Health Sciences University

Rachel Thienprayoon, MD, MSCS

Chief Clinical Wellness Officer

Associate Professor of Anesthesia and Pediatrics, Cincinnati Children’s Hospital Medical Center

View All 2023 Speakers



At Compassion in Action, participants roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focuses on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.


Planning Committee

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.


Chairman Circle
Executive Circle
Blue Cross Blue Shield
Marsh McLennan
Leader Circle

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Bank of America Merrill Lynch

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Benchmark Senior Living

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MedPro Group

View the sponsorship levels

For more information on these and other sponsorship opportunities, please contact Melissa Restivo at mrestivo@theschwartzcenter.org

About the Schwartz Center

The Schwartz Center is dedicated to putting compassion at the heart of healthcare.

The Schwartz Center for Compassionate Healthcare is a national organization whose mission is to put compassion at the heart of healthcare. Through programs, education and advocacy, the Schwartz Center supports the mental health and well-being of the healthcare workforce so they can provide compassionate care to patients and families. With more than 600 healthcare member organizations across 44 states in the U.S., Canada, Australia and New Zealand, the Schwartz Center’s evidence-informed programs and resources have proven to be versatile, sustainable and effective across diverse settings, including acute care and rehabilitation hospitals, outpatient clinics, cancer centers, Veteran’s Administration medical centers, organ procurement organizations, nursing homes, hospice providers, and health insurers. To learn more, visit theschwartzcenter.org or follow us on Facebook or Twitter.

For media inquires please contact: Christina Parks (cparks@theschwartzcenter.org )

For sponsorship information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org)

For exhibitor information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org )

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