In Partnership With
The Schwartz Center’s Virtual Compassion in Action Healthcare Conference featured a comprehensive program of 40+ virtual sessions including online presentations, conversations and workshops twice a week beginning June 16 through November 17, 2020, featuring globally renowned healthcare leaders. The programming was tailored to provide attendees with insight, knowledge and tools to help them support themselves and their communities, and other resources to equip caregivers to sustain a culture of compassion throughout and following this public health crisis. Participants can sign up any time to have access to the library of recorded sessions.
THEMES
Built on the Compassionate Collaborative Care Framework, conference topics focused on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants learned to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.
A wide range of topics were covered, all relating to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.
Although the conference has concluded, registration is still available. Sign up today to get access to all past session recordings.
Conference Themes
- Advancing diversity, equity and inclusion in healthcare
- Communicating and engaging with patients, families and each other
- Compassionate responses to social challenges
- Creating compassionate organizational cultures
- Leading with compassion
- Compassion research: correlations and outcomes
- Mitigating stress and cultivating resilience, mental health and well-being
WHO SHOULD PARTICIPATE
This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for healthcare professionals across all medical specialties.
This conference is ideal for:
- Organizational leaders, directors and managers of healthcare professionals
- Practicing healthcare professionals and ethicists
- Patient and clinician experience officers and teams
- Quality and safety professionals and risk managers
- Health professional educators
- Human resources and employee assistance program professionals
- Spiritual care providers and chaplains
- Professional society leadership representatives
- Policy and public health representatives
2020 Speakers
Elisa Arespacochaga, MBA
Vice President, AHA Physician Alliance, American Hospital Association
Gaurdia Banister, RN, PhD, NEA-BC, FAAN
Executive Director, The Institute for Patient Care
Director, Yvonne L. Munn Center for Nursing Research Connell - Jones
Endowed Chair for Nursing and Patient Care Research
Mary T. Bassett, MD, MPH
Director, François-Xavier Bagnoud Center for Health and Human Rights at Harvard University
Donald M. Berwick, MD, MPP, FRCP, KBE
President Emeritus and Senior Fellow, Institute for Healthcare Improvement
Tosan O. Boyo, MPH, FACHE
Chief Operating Officer, San Francisco General Hospital
Deputy Commander, San Francisco COVID-19 Command Center
Sam Chase, MFA, E-RYT
Lead Facilitator and Curriculum Designer, RISE Program, Kripalu Center for Yoga & Health
Laura Crooks, MHA, OTR
CEO, Yakima Children’s Village
Co-Founder, Chad’s Legacy
Rev. Joan Jiko Halifax, PhD
Abbot, Upaya Zen Center
Chris Herren
Former Professional Basketball Player, Author, Motivational Speaker and Wellness Advocate
Ayana Jordan, MD, PhD
Associate Director of Psychiatry Residency Program, Assistant Professor of Psychiatry, Yale School of Medicine
Miriam Komaromy, MD, DFASAM, FACP
Medical Director, Grayken Center for Addiction
Boston Medical Center, Boston University
Beth A. Lown, MD
Chief Medical Officer, The Schwartz Center for Compassionate Healthcare
Associate Professor of Medicine, Harvard Medical School
Elizabeth Métraux
CEO, Women Writers in Medicine
Cristina Muñiz de la Peña, PhD, CCEP
Licensed Psychologist, Core Energetics Practitioner
Allison Norful, PhD, RN, ANP-BC
Associate Research Scientist, Columbia University School of Nursing
Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP
Chief Nurse Practitioner Officer, CVS MinuteClinic
Vice President, CVS Health
Noopur Raje, MD
Director, Center for Multiple Myeloma, MGH Cancer Center
Professor of Medicine, Harvard Medical School
Rosanne Raso, DNP, RN, NEA-BC, FAAN
Vice President and Chief Nursing Officer, NewYork-Presbyterian Hospital/Weill Cornell Medical Center
Cynda Hylton Rushton, PhD, RN, FAAN
Anne and George L. Bunting Professor of Clinical Ethics, Berman Institute of Bioethics/School of Nursing
Professor of Nursing and Pediatrics, Johns Hopkins University
Lorraine Ryan, BSN, MPA, Esq.
Senior Vice President Legal, Regulatory and Professional Affairs, Greater New York Hospital Association
J. Bryan Sexton, PhD
Director, Duke Center for Healthcare Safety & Quality
Alan Shapiro, MD, FAAP
Senior Medical Director, Community Pediatric Programs, Montefiore
Co-Founder and Medical Director, Terra Firma: Healthcare and Justice for Immigrant Children
Andy Shin, JD, MPH
Chief Operating Officer, AHA Center for Health Innovation
Jag Singh, MD, ScM, DPhil
Professor of Medicine, Harvard Medical School
Cardiology Division, Massachusetts General Hospital
Karthik Sivashanker, MD, MPH, CPPS BH
Medical Director for Quality, Safety and Equity, DQS/DI&E, Brigham Health
Terry Stancin, PhD, ABPP
Chief of Psychology, Vice-Chair for Research, Psychiatry, and Director, Child & Adolescent Psychiatry & Psychology, The MetroHealth System
Professor, Departments of Psychiatry, Pediatrics, & Psychological Sciences, Case Western Reserve University
Fernando Stein, MD, FAAP, FCCM
Professor of Pediatrics, Baylor School of Medicine
Associate Chief of Critical Care, Texas Children's Hospital
Past President, American Academy of Pediatrics
Richard G. Tedeschi, PhD
Distinguished Chair, Boulder Crest Institute for Posttraumatic Growth
Ana Torres Thornton, LCSW
Clinical Social Worker/Therapist, Texas Children's Pediatrics Gulfton-A Community Cares Practice
Stephen Trzeciak, MD, MPH
Professor, Chair & Chief of Medicine, Cooper University Health Care, Cooper Medical School of Rowan University
Jennifer Valenzuela, LICSW, MPH
Chief People & Equity Officer, Health Leads
Sarah E. Wakeman, MD
Medical Director, Massachusetts General Hospital Substance Use Disorder Initiative
Chief Medical Officer, RIZE Massachusetts
Director, Addiction Medicine Fellowship Program
Assistant Professor of Medicine, Harvard Medical School
Patricia Watson, PhD
Psychologist, National Center for PTSD
Penny Wheeler, MD
President and Chief Executive Officer, Allina Health
Jason Wolf, PhD, CPXP
President & CEO, The Beryl Institute
THE EXPERIENCE
At Compassion in Action, participants rolled up their sleeves, dug in and engaged with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.
Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focused on fostering compassionate leaders across all professions and roles within healthcare. Participants left the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.
Planning Committee
| Elisa Arespacochaga, MBA | Vice President, American Hospital Association |
| Rana Awdish, MD | Specialist in Pulmonary Disease, Critical Care Medicine, Henry Ford Health System |
| Juliette Blount, NP | Nurse Practitioner/ Health Equity Speaker, Health Equity NP, LLC |
| Jeff Christie, LCSW, CEAP | Director, JPS Health Network, JPS/ACCLAIM Employee Assistance Program |
| Julie Collier, PhD | Director, Enterprise Resilience, Packard Children’s Hospital Stanford/Stanford Children’s Health |
| Sue Collier, MSN, RN, FABC | Vice President, Innovation and Clinical Excellence, North Carolina Healthcare Association |
| Laura Crooks, OTR, MHA | CEO, Yakima Children’s Village |
| Mary Tess Crotty, MA | Vice President, Quality, Genesis HealthCare |
| Linh B. Dang | NYC H+H, Senior Director of Arts in Medicine; NOAH Board Member, National Organization for Arts in Health |
| Kristen Demertzis, PhD, ABPP | Chief, Division of Neuropsychology, Southside Hospital; Director of Resident Mentorship, OB/GYN Department, Southside Hospital; Assistant Professor, Department of Physical Medicine and Rehabilitation, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell |
| James R. Doty, MD | Professor of Neurosurgery, Stanford University School of Medicine; Founder & Director, The Center for Compassion and Altruism Research and Education (CCARE) |
| Karen Drenkard, PhD, RN, NEA-BC, FAAN | Senior Vice President, Chief Clinical and Nursing Officer, O'Neil Center/GetWellNetwork |
| Jon S. DuBois, MD | Clinical Associate, Harvard Medical School; Medical Director, Mass General Cancer Center at Emerson Hospital; Medical Director, Mass General Cancer Center at MVH and NCH; Clinical Staff, Mass General Cancer Center, Massachusetts General Hospital |
| Martha (Meg) Gaines, JD, LL.M | Distinguished Clinical Professor of Law, University of Wisconsin Law School; Director, Center for Patient Partnerships |
| Elizabeth Gaufberg, MD, MPH | Associate Professor of Medicine and Psychiatry, Harvard Medical School; Director of Professional and Academic Development, The Cambridge Health Alliance |
| Rev. Krista Gregory, MDiv, BCC | Director of The Center for Resiliency at Dell Children’s, Dell Children’s Medical Center of Central Texas |
| Sue Hassmiller, PhD, RN, FAAN | Senior Advisor for Nursing, Robert Wood Johnson Foundation |
| Shanna Hoffman, RN, MSN, AGCNS-BC | Director of Integrative Nursing, Dana Farber Cancer Institute |
| Kathy McGuinn, MSN, RN, CPHQ, FNAP | Director of Interprofessional Education and Practice Partnerships, American Association of Colleges of Nursing (AACN) |
| Sophia McIntyre, MD, MPH, MBA, FAAFP, CPE | Chief Medical Officer, Hudson River Healthcare, Inc.; 2016 Baldrige Executive Fellow |
| Denise Mohess, MD | Medical Director, Inova Geriatric Services; Physician Leader, The Schwartz Center Rounds |
| Louisa Nedkov | Manager, Kailo Employee Wellness Program, Halton Healthcare |
| Daniel Pomerantz, MD, MPH, FACP | Physician Leader for Schwartz Center Rounds; Director of Ambulatory Care, Director of Palliative Care, and Associate Program Director, Department of Medicine, Montefiore New Rochelle Hospital |
| Emelia Rogers, LICSW | Medical Social Worker, Gillette Children’s Specialty Healthcare |
| Ellen Rosendale, MSW, LCSW | Director of Family Services, Ann & Robert H. Lurie Children’s Hospital of Chicago |
| Lorraine Ryan, BSN, MPA, Esq. | Senior Vice President, Legal, Regulatory, and Professional Affairs, GNYHA |
| Rick L. Shifley, PhD | Assistant Professor of Behavioral and Social Sciences, School of Arts & Sciences, MCPHS University |
| Cynthia D. Sweeney, DNP, MSN, RN, CNOR, NEA-BC, FAAN CAPT, USNR, NC, Ret | Vice President for Nursing, The DAISY Foundation |
| Wendy Walters, LICSW | Clinical Ethics Consultant, UAB Hospital Clinical Ethics Program |
| Charlotte Yeh, MD, FACEP | Chief Medical Officer, AARP Services |
| Stephanie J. Adler Yuan, MS | Director of Education and Training |
| Michael Goldberg, MD | Scholar-in-Residence |
| Elizabeth Hickman | Chief Operating Officer |
| Beth Lown, MD | Chief Medical Officer |
| Kathy Scopin, BSN, PHN, RN | Membership Experience Advisor, West Region |
Supportive Partners
Schwartz Center National Business Members
Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.
Chairman Circle
Executive Circle
Leader Circle
Benchmark Senior Living
Genesis HealthCare
MedPro Group
Tufts Health Plan
The Schwartz Center is dedicated to putting compassion at the heart of healthcare.
Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.
Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.
The Schwartz Center is an independent, non-profit organization, with hundreds of healthcare members in the U.S., Canada, Australia, and New Zealand, supporting hundreds of thousands of healthcare professionals each year. In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.
Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.
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For sponsorship information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org)
For exhibitor information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org )