Healing Healthcare Together

We are grateful to those that joined us for our Virtual Compassion in Action Healthcare Conference. The conference brought together hundreds of healthcare professionals, leaders and others like you who are committed to compassionate healthcare.

Registration is closed.


The past few years have brought new urgency to supporting the well-being of the healthcare workforce so that they can provide compassionate care to patients and families. We know that health workers are facing ongoing challenges, from staffing shortages to workplace violence to burnout and more.

Built on the Healing Healthcare Initiative Framework, the Conference equips health leaders and workers with the resources and tools to ensure that their organization, colleagues, and patients can thrive.

Conference sessions explore how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation through communication, interprofessional teamwork and interpersonal skills. Participants learn to apply those techniques to initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being, while lowering costs.


Conference Themes

  • Diversity and equity
  • Inclusion, voice and choice
  • Mental health and well-being
  • Psychological and physical safety
  • Team cohesiveness and collaboration
  • Trust and trustworthiness

This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for health workers across all medical specialties.

This conference is ideal for:

  • Organizational leaders, directors and managers of healthcare professionals
  • Practicing healthcare professionals and ethicists
  • Patient and clinician experience officers and teams
  • Quality and safety professionals and risk managers
  • Health professional educators
  • Human resources and employee assistance program professionals
  • Spiritual care providers and chaplains
  • Professional society leadership representatives
  • Policy and public health representatives


2023 Speakers

Rhonda M. Abbott, PT, FTPTA, FACHE

Senior Vice President & Chief Executive Officer, TIRR Memorial Hermann, Memorial Hermann Rehabilitation Hospital-Katy, Memorial Hermann Rehabilitation Network

Suzanne (Suzi) Bentley MD, MPH

Chief Wellness Officer, New York City Health + Hospitals/Elmhurst.

Bridget Berkland, MA, NBC-HWC

Manager of Employee Well-Being, Mayo Clinic

Assistant Professor of Healthcare Administration

National Board Certified Health & Wellness Coach

Joel Bundy, MD, FACP, FAAPL, CPE

Chief Medical and Quality Officer, Sentara Health

Joey Elizabeth Burke, MSN, MFA, RN

Nurse Ethicist, UK HealthCare, University of Kentucky

Ron Carucci

Ron Carucci, Co-Founder and Managing Partner, Navalent

Julie Collier

Senior Director of Programs, The Schwartz Center for Compassionate Healthcare

Devin Cook, DO

3rd Year Pediatric Resident, UAMS Medical Center

Dawn Damiano

Director of Employee Wellness, Hebrew SeniorLife

Kristy deVries, MSW, LISWS

YOU Matter Program Manager, Nationwide Children’s Hospital

Corey Feist, JD, MBA

CEO and Founder, Dr. Lorna Breen Heroes' Foundation

Jennifer Ferrand, PsyD, ABPP

Board Certified in Clinical Health Psychology

Director of Well-Being, Hartford HealthCare

Maria Gonsalves Schimpf, MA, MT-BC

Denver Health RESTORE Director, Denver Health

Rev. Christine Grandin Ross, MDiv, BCC

Pediatric Staff Chaplain, UK HealthCare

Jody Hoffer Gittell

Professor, The Heller School for Social Policy and Management

Director, Relational Coordination Collaborative Brandeis University

Thea James, MD, MBA

Vice President of Mission, Boston Medical Center

Associate Professor of Emergency Medicine at Boston Medical Center/Boston University Chobanian & Avedisian School of Medicine

Elizabeth Kantor, BSN, RN, HEC-C

Bioethics Program Manager, Schwartz Rounds Site Coordinator, Rady Children’s Hospital, San Diego (RCHSD)

Rev. Elizabeth BJ Larson, MDiv, MAOL

Director of The Department of Spiritual Care, Mayo Clinic Rochester

Rebecca Latch, MD

Vice Chair of Education in the Department of Pediatrics & Physician Leader of Schwartz Rounds, Arkansas Children’s Hospital

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

Bonnie Michelman, MBA, MS, CPP, CHPA

Vice President/Chief Security Officer, Massachusetts General Hospital and Mass General Brigham

Tamara Nunez, BSN, RN, C-NPT, C-CISM

RN Educator, Education and Professional Development Department MC 5079, Rady Children’s Hospital-San Diego

Robert Schwab, MD

Chief Medical Officer, Texas Health Presbyterian Hospital Allen

Abraham Segres, MHA, FACHE

Vice President, Quality & Patient Safety, Virginia Hospital & Healthcare Association

Emily Silverman, MD

Creator/Host, The Nocturnists

Assistant Volunteer Professor of Medicine, UCSF

Stefanie Simmons, MD, FACEP

Chief Medical Officer, Dr. Lorna Breen Heroes' Foundation

Sarah Sjöström, MSN, RN, ACNP-BC

Associate Chief Nursing Officer & VP of Ancillary Services, Hebrew Senior Life

Beba Tata-Mbeng, MDiv, MPH, BCC

Manager of Spiritual Care, Mayo Clinic, Jacksonville, FL

Ben Theisen, DO

3rd Year Pediatric Resident, UAMS Medical Center

Courtney Walker, BSN, RN, CPN

Nursing Professional Development Practitioner - Outreach Education, Department of Nursing Practice, Professional Development & Innovation, Seattle Children's Hospital

Wendy L. Ward, PhD, ABPP, FAPA, FNAP

Professor with Tenure in the College of Medicine

Associate Provost for Faculty in Academic Affairs, UAMS

Jenny Young

Associate Vice President of Membership and Engagement, Medical Society of Virginia

View All 2023 Speakers



At Compassion in Action, participants roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focuses on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.


Planning Committee

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.


Chairman Circle
Executive Circle
Blue Cross Blue Shield
Marsh McLennan
Leader Circle

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Bank of America Merrill Lynch

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Benchmark Senior Living

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MedPro Group

View the sponsorship levels

For more information on these and other sponsorship opportunities, please contact Melissa Restivo at mrestivo@theschwartzcenter.org

About the Schwartz Center

The Schwartz Center is dedicated to putting compassion at the heart of healthcare.

The Schwartz Center for Compassionate Healthcare is a national organization whose mission is to put compassion at the heart of healthcare. Through programs, education and advocacy, the Schwartz Center supports the mental health and well-being of the healthcare workforce so they can provide compassionate care to patients and families. With more than 600 healthcare member organizations across 44 states in the U.S., Canada, Australia and New Zealand, the Schwartz Center’s evidence-informed programs and resources have proven to be versatile, sustainable and effective across diverse settings, including acute care and rehabilitation hospitals, outpatient clinics, cancer centers, Veteran’s Administration medical centers, organ procurement organizations, nursing homes, hospice providers, and health insurers. To learn more, visit theschwartzcenter.org or follow us on Facebook or Twitter.

For media inquires please contact: Christina Parks (cparks@theschwartzcenter.org )

For sponsorship information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org)

For exhibitor information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org )

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