The Virtual

in Action

Healthcare Conference

June 16-November 17, 2020

Special message about COVID-19 – Compassion in Action Healthcare Conference: Read more.

Although the conference has begun, registration is still open! Sign up today to get access to all past session recordings and all upcoming live sessions.

In Partnership With
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compassion in action


The Schwartz Center’s Virtual Compassion in Action Healthcare Conference will feature a comprehensive program of 40+ virtual sessions including online presentations, conversations and workshops twice a week beginning June 16 through November 17, 2020, featuring globally renowned healthcare leaders. The programming will be tailored to provide attendees with insight, knowledge and tools to help them support themselves and their communities, and other resources to equip caregivers to sustain a culture of compassion throughout and following this public health crisis. Participants can sign up any time to have access to the library of recorded as well as upcoming live sessions.


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Built on the Compassionate Collaborative Care Framework, conference topics focus on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants will learn to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.

A wide range of topics will be covered, but all relate to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.

Conference Themes

  • Workforce resilience, well-being and engagement
  • Creating compassionate organizational cultures
  • Compassionate responses to social challenges
  • Communicating with patients, families and each other
  • Engaging patients, families, and each other
  • Compassion science and practice

This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for healthcare professionals across all medical specialties.

This conference is ideal for:

  • Organizational leaders, directors and managers of healthcare professionals
  • Practicing healthcare professionals and ethicists
  • Patient and clinician experience officers and teams
  • Quality and safety professionals and risk managers
  • Health professional educators
  • Human resources and employee assistance program professionals
  • Spiritual care providers and chaplains
  • Professional society leadership representatives
  • Policy and public health representatives
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of CME Outfitters and the Schwartz Center for Compassionate Healthcare. CME Outfitters is accredited by the ACCME to provide continuing medical education for physicians. CME Outfitters, LLC, designates this live activity for a maximum of 41.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Provider approved by the California Board of Registered Nursing, Provider Number CEP 15510, for 41.0 contact hours. Commonwealth Educational Seminars (CES) is entitled to award continuing education credit for Social Workers. Please visit CES CE CREDIT to see all states that are covered for Social Workers. CES maintains responsibility for this program and its content. It is the participant's responsibility to check with their individual state boards to verify CE requirements for their state. Commonwealth Educational Seminars is approved by the American Psychological Association to sponsor continuing education for psychologists. Commonwealth Educational Seminars maintains responsibility for these programs and their content. Commonwealth Educational Seminars is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers. #SW-0444.


2020 Speakers

Elisa Arespacochaga, MBA

Vice President, AHA Physician Alliance, American Hospital Association

Gaurdia Banister, RN, PhD, NEA-BC, FAAN

Executive Director, The Institute for Patient Care

Director, Yvonne L. Munn Center for Nursing Research Connell - Jones

Endowed Chair for Nursing and Patient Care Research

Mary T. Bassett, MD, MPH

Director, François-Xavier Bagnoud Center for Health and Human Rights at Harvard University

Donald M. Berwick, MD, MPP, FRCP, KBE

President Emeritus and Senior Fellow, Institute for Healthcare Improvement

Tosan O. Boyo, MPH, FACHE

Chief Operating Officer, San Francisco General Hospital

Deputy Commander, San Francisco COVID-19 Command Center

Sam Chase, MFA, E-RYT

Lead Facilitator and Curriculum Designer, RISE Program, Kripalu Center for Yoga & Health

Laura Crooks, MHA, OTR

CEO, Yakima Children’s Village

Co-Founder, Chad’s Legacy

Rev. Joan Jiko Halifax, PhD

Abbot, Upaya Zen Center

Chris Herren

Former Professional Basketball Player, Author, Motivational Speaker and Wellness Advocate

Ayana Jordan, MD, PhD

Associate Director of Psychiatry Residency Program, Assistant Professor of Psychiatry, Yale School of Medicine

Miriam Komaromy, MD, DFASAM, FACP

Medical Director, Grayken Center for Addiction

Boston Medical Center, Boston University

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

Elizabeth Métraux

CEO, Women Writers in Medicine

Cristina Muñiz de la Peña, PhD, CCEP

Licensed Psychologist, Core Energetics Practitioner

Allison Norful, PhD, RN, ANP-BC

Associate Research Scientist, Columbia University School of Nursing

Angela Patterson, DNP, FNP-BC, NEA-BC, FAANP

Chief Nurse Practitioner Officer, CVS MinuteClinic

Vice President, CVS Health

Noopur Raje, MD

Director, Center for Multiple Myeloma, MGH Cancer Center

Professor of Medicine, Harvard Medical School

Rosanne Raso, DNP, RN, NEA-BC, FAAN

Vice President and Chief Nursing Officer, NewYork-Presbyterian Hospital/Weill Cornell Medical Center

Cynda Hylton Rushton, PhD, RN, FAAN

Anne and George L. Bunting Professor of Clinical Ethics, Berman Institute of Bioethics/School of Nursing

Professor of Nursing and Pediatrics, Johns Hopkins University

Lorraine Ryan, BSN, MPA, Esq.

Senior Vice President Legal, Regulatory and Professional Affairs, Greater New York Hospital Association

J. Bryan Sexton, PhD

Director, Duke Center for Healthcare Safety & Quality

Alan Shapiro, MD, FAAP

Senior Medical Director, Community Pediatric Programs, Montefiore

Co-Founder and Medical Director, Terra Firma: Healthcare and Justice for Immigrant Children

Andy Shin, JD, MPH

Chief Operating Officer, AHA Center for Health Innovation

Jag Singh, MD, ScM, DPhil

Professor of Medicine, Harvard Medical School

Cardiology Division, Massachusetts General Hospital

Karthik Sivashanker, MD, MPH, CPPS BH

Medical Director for Quality, Safety and Equity, DQS/DI&E, Brigham Health

Terry Stancin, PhD, ABPP

Chief of Psychology, Vice-Chair for Research, Psychiatry, and Director, Child & Adolescent Psychiatry & Psychology, The MetroHealth System

Professor, Departments of Psychiatry, Pediatrics, & Psychological Sciences, Case Western Reserve University

Fernando Stein, MD, FAAP, FCCM 

Professor of Pediatrics, Baylor School of Medicine

Associate Chief of Critical Care, Texas Children's Hospital

Past President, American Academy of Pediatrics

Richard G. Tedeschi, PhD

Distinguished Chair, Boulder Crest Institute for Posttraumatic Growth

Ana Torres Thornton, LCSW

Clinical Social Worker/Therapist, Texas Children's Pediatrics Gulfton-A Community Cares Practice

Stephen Trzeciak, MD, MPH

Professor, Chair & Chief of Medicine, Cooper University Health Care, Cooper Medical School of Rowan University

Jennifer Valenzuela, LICSW, MPH

Chief People & Equity Officer, Health Leads

Sarah E. Wakeman, MD

Medical Director, Massachusetts General Hospital Substance Use Disorder Initiative

Chief Medical Officer, RIZE Massachusetts

Director, Addiction Medicine Fellowship Program

Assistant Professor of Medicine, Harvard Medical School

Patricia Watson, PhD

Psychologist, National Center for PTSD

Penny Wheeler, MD

President and Chief Executive Officer, Allina Health

Jason Wolf, PhD, CPXP

President & CEO, The Beryl Institute

View All 2020 Speakers

At Compassion in Action, participants will roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference will focus on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.

Planning Committee
Supportive Partners
Awake Network logo
Center for Compassion and Altruism Research logo
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SDFONDP Logo Version 2

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.


Chairman Circle
Executive Circle
Bank of America Merrill Lynch
Leader Circle

American Hospital Association

Benchmark Senior Living

Genesis HealthCare

MedPro Group

Tufts Health Plan

About the Schwartz Center

The Schwartz Center is dedicated to putting compassion at the heart of healthcare.

Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.

Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.

The Schwartz Center is an independent, non-profit organization, with hundreds of healthcare members in the U.S., Canada, Australia, and New Zealand, supporting hundreds of thousands of healthcare professionals each year.  In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.

Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.

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For sponsorship information please contact: Melissa Restivo (

For exhibitor information please contact: Melissa Restivo ( )

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