Tuesday, June 14, 2022

9:00 am
Welcome & Opening Keynote

Please note all times are in Eastern Time

9:00 am - 9:10 am

Welcome Remarks

Keynotes & Conversations

9:00 am - 9:10 am

Please join us for an introduction from Schwartz Center CMO Beth Lown, MD.

Speakers:

9:00 am - 9:10 am

Welcome Remarks

/speakers/beth-a-lown-md/

Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

9:10 am - 10:00 am

Heartbreak and Healing in Healthcare

Keynotes & Conversations

9:10 am - 10:00 am

The COVID-19 pandemic highlighted societal failings and inequities in healthcare and in the U.S. healthcare system. In his new book, “The Emergency – A Year of Healing and Heartbreak in a Chicago ER,” Dr. Thomas Fisher describes caring, not just for patients with COVID-19, but also for those who continued to seek care in his hospital’s emergency department for gunshot injuries, trauma, mental health issues, and acute complications of chronic illness. Dr. Fisher and Dr. Lown will have a conversation about some of the issues that perpetuate human suffering rather than promoting health and wellbeing.

NO CME/CE Credit Offered

Speaker:

9:10 am - 10:00 am

Heartbreak and Healing in Healthcare

/speakers/thomas-fisher-md/

Thomas Fisher, MD

Author of “The Emergency – A Year of Healing and Heartbreak in a Chicago ER”

Board-certified Emergency Medicine Physician

10:00 am
Break

10:00 am - 10:15 am

10:15 am
Breakout Sessions

10:15 am - 11:15 am

Well-being & Resiliency Coaching: A Compassionate Oasis for Healthcare Staff

Workshop

10:15 am - 11:15 am

Stressed? Join this interactive workshop to experience how virtual well-being & resiliency coaching provides a compassionate oasis for healthcare staff. During this workshop, you will be guided through evidence-based skills to foster self-care, well-being, mindfulness, self-compassion and resiliency. Participants will gain knowledge on an innovative resource that gives staff the gift of “space” to reflect, connect and practice skills that support physical, social, emotional and mental health.

Speaker:

10:15 am - 11:15 am

Well-being & Resiliency Coaching: A Compassionate Oasis for Healthcare Staff

/speakers/bridget-berkland-ma-nbc-hwc/

Bridget Berkland, MA, NBC-HWC

Manager of Employee Well-Being, Mayo Clinic

Assistant Professor of Healthcare Administration

National Board Certified Health & Wellness Coach

10:15 am - 11:15 am

Representation in Leadership Matters: 360 Degree Reflections Among Women Mentor and Mentees

Panel Discussion

10:15 am - 11:15 am

Over the last 20 years, significant recruitment efforts have been made to increase representation of women and historically excluded and underrepresented groups in medicine (HEURGM). However, this trend does not translate into leadership positions. Underlying reasons appear multifactorial and research demonstrates that lack of mentorship, sponsorship, and access to medical sociocultural networks are barriers in equitable professional advancement. Through personal narratives, from both mentor and mentee perspectives, our panelists will expose and explore ways in which effective mentorship and sponsorship contribute to the advancement of women and underrepresented groups in medicine in leadership positions, and emphasize that representation matters.

Moderator:

10:15 am - 11:15 am

Representation in Leadership Matters: 360 Degree Reflections Among Women Mentor and Mentees

/speakers/jodi-ann-edwards-md/

Jodi-Ann Edwards, MD (PGY2 RY3)

General Surgery Resident Physician & Research Fellow, Department of Surgery, SUNY Downstate Health Sciences University

Panelists:

10:15 am - 11:15 am

Representation in Leadership Matters: 360 Degree Reflections Among Women Mentor and Mentees

/speakers/melanie-cheng-md-she-her-hers/

Melanie Cheng, MD, FAAP

Pediatric Hospitalist and Resident Academic Director, Department of Pediatrics

Assistant Chief Academic Officer for GME, Kings County Hospital Center

10:15 am - 11:15 am

Representation in Leadership Matters: 360 Degree Reflections Among Women Mentor and Mentees

/speakers/elka-jacobson-dickman/

Elka Jacobson-Dickman, MD

Associate Dean for Clinical Medicine, Associate Professor of Clinical Practices, Division of Pediatric Endocrinology, Department of Pediatrics, SUNY Downstate Health Science Center

10:15 am - 11:15 am

Representation in Leadership Matters: 360 Degree Reflections Among Women Mentor and Mentees

/speakers/teresa-y-smith-md-msed-facep/

Teresa Y. Smith, MD, MSEd, FACEP

Associate Dean of Graduate Medical Education and Affiliations

Designated Institutional Official

Associate Professor of Clinical Emergency Medicine, SUNY Downstate Health Sciences University

11:15 am
Break

11:15 am - 11:30 am

11:30 am
Breakout Sessions

11:30 am - 12:30 pm

Wellness in a Time of Virtual Space: The Experience of Virtual Schwartz Rounds at Cedars-Sinai Medical Center

Abstracts

11:30 am - 12:30 pm

With this presentation we are hopeful to open the dialogue as well as provide concrete data that supports the value add of a virtual component within a Schwartz Rounds program at a large academic center in Los Angeles where pandemic related healthcare issues as well as concerns related to diversity and equity of care have been (and remain) front of mind.

Within our presentation we will provide data comparing our in person program to our virtual program related to number of attendees, clinical background of attendees, and overall rating of the program (which includes the current 2 years of virtual space of our SR program).

Speakers:

11:30 am - 12:30 pm

Wellness in a Time of Virtual Space: The Experience of Virtual Schwartz Rounds at Cedars-Sinai Medical Center

/speakers/jennifer-g-poole-do-ms-facp/

Jennifer G. Poole, DO, MS, FACP

Medical Director Cedars-Sinai, Inpatient Hospice Program

Supportive Care Medicine Consultant

Assistant Clinical Professor of Medicine, Cedars-Sinai

Assistant Clinical Professor of Medicine, UCLA

11:30 am - 12:30 pm

Wellness in a Time of Virtual Space: The Experience of Virtual Schwartz Rounds at Cedars-Sinai Medical Center

/speakers/dawn-robertson-lcsw-achp-sw/

Dawn Robertson, LCSW, ACHP-SW

Palliative Care Social Worker, Cedars-Sinai

11:30 am - 12:30 pm

Wellness in a Time of Virtual Space: The Experience of Virtual Schwartz Rounds at Cedars-Sinai Medical Center

/speakers/rev-christina-shu-bcc/

Rev. Christina Shu, BCC

Lead Interfaith Chaplain, Cedars-Sinai Medical Center

11:30 am - 12:30 pm

Integrating Resilience, Ethics, and Traumatic Stress Relief to Cultivate a Culture of Well-being

Workshop

11:30 am - 12:30 pm

Organizational climates and cultures can either impede or support how healthcare team members care for each other and themselves. As suppression of the emotional burden of working in a high-acuity pediatric health system is too often normalized, an innovative approach was taken to address system and individual needs for well-being support. In this interactive presentation, participants will hear how the Children’s Health RISE (Resilience – Integrated Ethics – Staff support – Engagement) program collaborated with leaders to assess and implement evidence-based strategies to enhance the culture of awareness and acceptance surrounding self-care. The presentation will include evidence-based frameworks, strategies, and outcomes.

Speakers:

11:30 am - 12:30 pm

Integrating Resilience, Ethics, and Traumatic Stress Relief to Cultivate a Culture of Well-being

/speakers/elaine-beardsley-mn-accns-p-cpen/

Elaine Beardsley, MN, ACCNS-P, CPEN

Clinical Resiliency Specialist Program Manager, Children's Health

11:30 am - 12:30 pm

Integrating Resilience, Ethics, and Traumatic Stress Relief to Cultivate a Culture of Well-being

/speakers/leslie-leach-msn-rn/

Leslie Leach, MSN, RN

Program Manager, Staff Support, Children's Health

11:30 am - 12:30 pm

Integrating Resilience, Ethics, and Traumatic Stress Relief to Cultivate a Culture of Well-being

/speakers/jessica-roumillat-ma-lcsw-hec-c/

Jessica Roumillat, MA, LCSW, HEC-C

Program Manager, Integrated Ethics, Children's Health

12:30 pm
Break

12:30 pm - 12:45 pm

1:00 pm
Keynote Conversation

1:00 pm - 1:45 pm

New Models for Healthcare and What's on the Horizon

Keynotes & Conversations

1:00 pm - 1:45 pm

During this warm and engaging Keynote Conversation, One Medical Chief Innovation Officer and Schwartz Center Board member Rushika Fernandopulle, MD, interviews his longtime colleague and close friend Dr. Kedar Mate, President and CEO of the Institute for Healthcare Improvement, about the future of healthcare. Their far-ranging exploration of our most urgent collective challenges, promising practices, and sources of inspiration – related to everything from burnout to equity to trust – will leave viewers energized and hopeful for a better future.

NO CME/CE Credit Offered

Speakers:

1:00 pm - 1:45 pm

New Models for Healthcare and What's on the Horizon

/speakers/rushika-fernandopulle-md-mpp/

Rushika Fernandopulle, MD, MPP

Chief Innovation Officer, One Medical

1:00 pm - 1:45 pm

New Models for Healthcare and What's on the Horizon

/speakers/kedar-mate-md/

Kedar Mate, MD

President and Chief Executive Officer, Institute for Healthcare Improvement

1:45 pm
Break

1:45 pm - 2:00 pm

2:00 pm
Breakout Sessions

2:00 pm - 3:00 pm

Launching a Storytelling Program to Achieve Empathy at Scale

Workshop

2:00 pm - 3:00 pm

This workshop is designed to help health systems plan and launch a storytelling program to capture, curate, and publish patient/caregiver narratives, with a focus on sustaining a culture of compassion and empathy at scale.

The storytelling program is based on Providence’s Hear Me Now listening project, adapted from a model developed in partnership with StoryCorps, the nation’s largest oral history organization.

This interactive session is for health systems seeking to improve caregiver engagement, well-being and morale. It’s also for systems looking to deliver patient care for the whole person, as the industry shifts from volume- to value-based care models.

Speakers:

2:00 pm - 3:00 pm

Launching a Storytelling Program to Achieve Empathy at Scale

/speakers/scott-acord/

Scott Acord

Communications and External Affairs Manager, Providence Institute for Human Caring

2:00 pm - 3:00 pm

Launching a Storytelling Program to Achieve Empathy at Scale

/speakers/michael-drummond/

Michael Drummond

Executive Director and Chief Communications Officer, Providence Institute for Human Caring

2:00 pm - 3:00 pm

Changing the Culture of Medical Residency to One That Promotes Wellness and Resiliency as a Priority, with Specific Interventions Implemented During a Pandemic

Panel Discussion

2:00 pm - 3:00 pm

In 2017, ACGME recognized burnout, compassion fatigue, and moral injury among medical trainees as a concern, making trainee well-being a common program requirement. COVID-19 has further challenged programs with statistically significant associations between working during the pandemic and burnout, depression, anxiety, and PTSD for healthcare workers. To mitigate this impact, the panelists took a multi-pronged approach with a dedicated GME therapist, a resident wellness space, and developed a curriculum for “Resident Wellness/Resiliency” with the goals of creating personalized wellness education, encouraging resident- and fellow-lead wellness activities, and providing peers as resources in residency programs to destigmatize (and encourage) the use of counseling/therapy.

Moderator:

2:00 pm - 3:00 pm

Changing the Culture of Medical Residency to One That Promotes Wellness and Resiliency as a Priority, with Specific Interventions Implemented During a Pandemic

/speakers/michael-brigoli-md/

Michael Brigoli, MD

Internal Medicine Resident PGY3, Banner University Medical Center Phoenix

Panelists:

2:00 pm - 3:00 pm

Changing the Culture of Medical Residency to One That Promotes Wellness and Resiliency as a Priority, with Specific Interventions Implemented During a Pandemic

/speakers/daniel-drane-iii-edd/

Daniel Drane III, EdD

Director of Wellmess, Undergraduate and Graduate Medical Education

Assistant Professor of Practice, Internal Medicine, The University of Arizona College of Medicine - Phoenix

2:00 pm - 3:00 pm

Changing the Culture of Medical Residency to One That Promotes Wellness and Resiliency as a Priority, with Specific Interventions Implemented During a Pandemic

/speakers/cheryl-omalley-md-macp-fhm/

Cheryl O’Malley, MD, MACP, FHM

Associate Dean, Graduate Medical Education and Professor, Department of Internal Medicine, The University of Arizona College of Medicine – Phoenix

3:00 pm
Break

3:00 pm - 3:15 pm

3:15 pm
Breakout Sessions

3:15 pm - 4:15 pm

When Everybody Hurts: Rapid Creation and Implementation of Proactive Peer Support in a Time of Crisis

Workshop

3:15 pm - 4:15 pm

This session provides a framework for rapid implementation of a physician peer support program driven by, and developed within, the crisis circumstances created by COVID-19. Panelists will describe their process for training peer supporters and designing, implementing, and bringing to scale a peer support program with outreach to a large number of physicians during a pandemic. Discussion includes addressing barriers, lessons learned, and novel models of peer support. Learners will brainstorm in small groups, conduct a gap analysis, and identify concrete steps to take to initiate a program at their home site.

Speakers:

3:15 pm - 4:15 pm

When Everybody Hurts: Rapid Creation and Implementation of Proactive Peer Support in a Time of Crisis

/speakers/julie-celebi-md-ms/

Julie Çelebi, MD, MS

Assistant Clinical Professor and Wellness Director, Department of Family Medicine, University of California San Diego

3:15 pm - 4:15 pm

When Everybody Hurts: Rapid Creation and Implementation of Proactive Peer Support in a Time of Crisis

/speakers/judy-davidson-dnp-rn-mccm-faan/

Judy Davidson, DNP, RN, MCCM, FAAN

Nurse Scientist, UC San Diego Health Sciences

Scientist, Department of Psychiatry, UC San Diego School of Medicine

3:15 pm - 4:15 pm

When Everybody Hurts: Rapid Creation and Implementation of Proactive Peer Support in a Time of Crisis

/speakers/ami-doshi-md/

Ami Doshi, MD

Pediatric Hospitalist, Palliative Medicine Physician and Medical Director of Palliative Care, Rady Children’s Hospital-San Diego

Clinical Professor of Pediatrics, UC San Diego School of Medicine

3:15 pm - 4:15 pm

When Everybody Hurts: Rapid Creation and Implementation of Proactive Peer Support in a Time of Crisis

/speakers/sidney-zisook-md/

Sidney Zisook, MD

Distinguished Professor, Department of Psychiatry, UC San Diego School of Medicine

3:15 pm - 4:15 pm

Improving Job Satisfaction, Communication and Collaboration Through Team-Based Resiliency Rounds

Workshop

3:15 pm - 4:15 pm

Team-Based Resiliency Rounds (TBRR) bring resilience support to healthcare professionals during their shifts. TBRR allow teams to practice resilience tools that are in direct correlation to identified challenges. Additionally, participants discuss and problem solve issues within their team, process difficult patient cases, identify systemic sources of burnout, and discuss larger current events that affect their day-to-day work lives. Functional, resilient teams directly correlate with patient satisfaction, retention of associates, and quality and patient safety. Currently, the Center for Resiliency offers TBRR in-person and virtually to more than 26 departments and clinics, which include more than 18 occupations.

Speakers:

3:15 pm - 4:15 pm

Improving Job Satisfaction, Communication and Collaboration Through Team-Based Resiliency Rounds

/speakers/rev-krista-gregory-m-div-bcc/

Rev. Krista Gregory, M.Div, BCC

Founder, The Center for Resiliency at Dell Children's Medical Center

3:15 pm - 4:15 pm

Improving Job Satisfaction, Communication and Collaboration Through Team-Based Resiliency Rounds

/speakers/phoebe-long-franco-phd/

Phoebe Long Franco, PhD

Research Scientist, The Center for Resiliency at Dell Children's Medical Center

4:15 pm
Break

4:15 pm - 4:30 pm

4:30 pm
Day 1 Closing Keynote

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

Keynotes & Conversations

4:30 pm - 5:30 pm

The pandemic has highlighted the impacts of burnout and mental health issues, social inequities, and the need for systemic change. The purpose of this panel discussion among national leaders is to highlight some of the approaches and strategies needed to address the challenges that face healthcare and the health workforce.

NO CME/CE Credit Offered

Moderator:

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

/speakers/david-blumenthal-md-mpp/

David Blumenthal, MD, MPP

President, The Commonwealth Fund

Panelists:

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

/speakers/robyn-begley-dnp-rn-nea-bc-faan/

Robyn Begley, DNP, RN, NEA-BC, FAAN

Chief Executive Officer, AONL

Chief Nursing Officer, SVP Workforce, AHA

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

/speakers/victor-j-dzau-md/

Victor J. Dzau, MD

President, National Academy of Medicine

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

/speakers/corey-feist-jd-mba/

Corey Feist, JD, MBA

President & Co-Founder, Dr. Lorna Breen Heroes' Foundation

4:30 pm - 5:30 pm

A Call for Systemic Change to Support the Healthcare Workforce

/speakers/laquandra-s-nesbitt-md-mph/

LaQuandra S. Nesbitt, MD, MPH

Director, District of Columbia Department of Health

Wednesday, June 15, 2022

9:00 am
Morning Keynote

9:00 am - 10:00 am

Leading with Compassion: Challenges and Opportunities

Keynotes & Conversations

9:00 am - 10:00 am

Healthcare leaders are under tremendous stress as they grapple with the lingering effects of the pandemic along with financial constraints, health inequities, the rapidly changing healthcare environment, and staff burnout and turnover. During this session, leaders from multiple healthcare sectors have a moderated conversation about these issues and their impact in their organizations, and what leaders can do to both support individuals and teams and improve systems to to meet these challenges.

NO CME/CE Credit Offered

Moderator:

9:00 am - 10:00 am

Leading with Compassion: Challenges and Opportunities

/speakers/tim-vogus/

Tim Vogus

Brownlee O. Currey, Jr. Professor of Management, Vanderbilt University, Owen Graduate School of Management

Panelists:

9:00 am - 10:00 am

Leading with Compassion: Challenges and Opportunities

/speakers/carolyn-clancy-md-macp/

Carolyn Clancy, MD, MACP

Assistant Under Secretary for Health, Discovery, Education & Affiliate Networks, Veterans Health Administration

9:00 am - 10:00 am

Leading with Compassion: Challenges and Opportunities

/speakers/mary-ann-fuchs-dnp-rn-nea-bc-faan/

Mary Ann Fuchs, DNP, RN, NEA-BC, FAAN

Vice President of Patient Care & System Chief Nurse Executive, Duke University Health System

Associate Dean of Clinical Affairs, Duke University School of Nursing

9:00 am - 10:00 am

Leading with Compassion: Challenges and Opportunities

/speakers/pamela-sutton-wallace-mph/

Pamela Sutton-Wallace, MPH

(Incoming) Chief Operating Officer, Yale New Haven Health

10:00 am
Break

10:00 am - 10:15 am

10:15 am
Breakout Sessions

10:15 am - 11:15 am

Narrative Leadership: Using Storytelling to Signal Safety and Inclusion

Workshop

10:15 am - 11:15 am

*This workshop includes time to practice skills with a partner. A functional microphone is required. A functional camera is ideal but not essential.*

This session will highlight the role storytelling can play in the cultivation of psychological safety. Participants will learn and practice a framework to develop and share their “Story of Self” – a narrative that links a key moment in their past (a “choice point”) to their values and current sense of purpose. The Story of Self can lay important foundation for the building of trust and inclusion. We will share practical steps for telling and eliciting stories, in order to build community and create compassionate, psychologically safe cultures for individuals, teams, and organizations.

Speakers:

10:15 am - 11:15 am

Narrative Leadership: Using Storytelling to Signal Safety and Inclusion

/speakers/sarah-smithson-md-mph/

Sarah Smithson, MD, MPH

Assistant Dean for Clinical Education, University of North Carolina School of Medicine

10:15 am - 11:15 am

Narrative Leadership: Using Storytelling to Signal Safety and Inclusion

/speakers/kyle-turner-pharmd/

Kyle Turner, PharmD, BCACP

Assistant Professor (Clinical), University of Utah College of Pharmacy

Clinical Pharmacist, Westridge Health Center

Vice Chair of Clinical Practice, Dept. of Pharmacotherapy

Co-Director, U of U Relational Leadership Initiative

10:15 am - 11:15 am

Supporting Resilience and Social Justice During a Pandemic

Panel Discussion

10:15 am - 11:15 am

Clinicians particularly nurses and physicians have been challenged during the social and COVID-19 pandemic period to address crisis standards of care. Often this has required a sacrifice both on personal and professional levels, which has manifested as high rates of burnout, turnover and societal frustration. The moderated panel discussion will address issues related to allocation of vaccination, monoclonal antibodies and testing from the perspective of nurses, physicians, caregivers and patients. The arching framework will illustrate the programs and policies that support the mental health and well-being of health care workers, who find themselves exhausted, stressed-out and, in some cases, traumatized as a result of the pandemic.

Moderator:

10:15 am - 11:15 am

Supporting Resilience and Social Justice During a Pandemic

/speakers/renee-mcleod-sordjan-dnp-aprn/

Renee McLeod-Sordjan, DNP, APRN

Vice Dean, Chair and Professor, Hofstra Northwell School of Nursing and Physician Assistant Studies

Panelists:

10:15 am - 11:15 am

Supporting Resilience and Social Justice During a Pandemic

/speakers/walter-markowitz-edd-mpa/

Walter Markowitz, EdD, MPA

Assistant Professor, Master Health Administration Program, Department of Population Health, School of Health Professions and Human Services, Hofstra University

10:15 am - 11:15 am

Supporting Resilience and Social Justice During a Pandemic

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Nicholas R. Mercado, DrPH, MCHES, HEC-C

Medical Ethicist, Northwell Health

Assistant Professor, Department of Medicine, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell

10:15 am - 11:15 am

Caring for Oneself and Others Through Colllaborative Research in Mindfulness and Compassion

Abstracts

10:15 am - 11:15 am

This presentation will share on what has been undertaken at a STEM-focused college in South Korea. A qualitative study was conducted on the effect of a two-year working model of collaboration at the Center for Contemplative Science (CCS) at the Korea Advanced Institute of Science and Technology. Qualitative feedback gathered with CCS lab members reported: improving collaboration within and across members, experiencing enhanced self-confidence in one’s ability to problem-solve, and embodying mindful qualities such as kindness toward oneself and others. Attendees will learn about the efficacy of communication and collaborative work for undergraduate researchers, possible implementation of the collaborative model across inter-major and cross-discipline education organizations, and the benefits of training the younger generation to be mindful and compassionate leaders through communication and collaboration.

Speakers:

10:15 am - 11:15 am

Caring for Oneself and Others Through Colllaborative Research in Mindfulness and Compassion

/speakers/eunmi-kim-phd/

Eunmi Kim, PhD

Co-Founder and Research Associate Professor, The Center for Contemplative Science, Korea Advanced Institute of Science and Technology

10:15 am - 11:15 am

Caring for Oneself and Others Through Colllaborative Research in Mindfulness and Compassion

/speakers/sunhwa-hwang/

Sunhwa Hwang

Undergraduate Student, Department of Physics, Korea Advanced Institute of Science and Technology

10:15 am - 11:15 am

Caring for Oneself and Others Through Colllaborative Research in Mindfulness and Compassion

/speakers/sang-seong-kim/

Sang Seong Kim

Undergraduate Student, School of Transdisciplinary Studies, Korea Advanced Institute of Science and Technology

10:15 am - 11:15 am

Caring for Oneself and Others Through Colllaborative Research in Mindfulness and Compassion

/speakers/baekho-kim/

Baekho Kim

Undergraduate Student, School of Transdisciplinary Studies, Korea Advanced Institute of Science and Technology

11:15 am
Break

11:15 am - 11:30 am

11:30 am
Breakout Sessions

11:30 am - 12:30 pm

The 30,000 Foot View

Workshop

11:30 am - 12:30 pm

This session introduces the Sanford Institute of Empathy and Compassion/Center for Compassionate Communication’s foundational framework of compassionate listening and reinforces the importance of knowing your audience, your goal, and yourself. Drawn from lessons in theater practice, the session introduces a team conflict and helps you recognize a simple process to step away from snap-judgment and into conscious connection with others. This interactive workshop includes discussion and reflection exercises.

Speaker:

11:30 am - 12:30 pm

The 30,000 Foot View

/speakers/chase-crossno-mph/

Chase Crossno, MPH

DEI Consultant, Center for Compassionate Communication, T. Denny Sanford Institute for Empathy and Compassion, University of California San Diego

11:30 am - 12:00 pm

Assessment of Bullying Among a Group of Nurses Moreno Valley Medical Center

Abstracts

11:30 am - 12:00 pm

This presentation is related to a data set of one medical center that is part of a multisite mixed methods regional study. The study explored prevalence of bullying and intention to leave among Southern California nurses via SurveyMonkey®. Data were collected during the pandemic. Results, implications, and recommendation for nursing will be provided.

Speakers:

11:30 am - 12:00 pm

Assessment of Bullying Among a Group of Nurses Moreno Valley Medical Center

/speakers/lina-najib-kawar-phd-rn-cns-2/

Lina Najib Kawar, PhD, RN, CNS

Nurse Scientist, Regional Nursing Research Program, Kaiser Permanente Southern California Patient Care Services

11:30 am - 12:00 pm

Assessment of Bullying Among a Group of Nurses Moreno Valley Medical Center

/speakers/chinwe-onukaegbe-msn-ed-rn/

Chinwe Onukaegbe, MSN-Ed, RN

ICU RN, Kaiser Permanente Moreno Valley Medical Center

12:00 pm - 12:30 pm

Intensivists’ Perceptions of Their Compassion During Interactions in the Intensive Care Unit

Abstracts

12:00 pm - 12:30 pm

Physicians in the ICU score themselves high in compassionate care, especially if they are more experienced, female and older.The areas that need improvement are the humanistic qualities requiring sensitivity. Future research on the nature of compassion and its application in clinical practice needs to incorporate the perspective of not just physicians, but also patients, who increasingly expect compassion to be a core component of their healthcare experience, especially in the wake of the pandemic and its devastating effects.

Speaker:

12:00 pm - 12:30 pm

Intensivists’ Perceptions of Their Compassion During Interactions in the Intensive Care Unit

/speakers/shahla-siddiqui-md-d-aba-msc-fccm/

Shahla Siddiqui, MD, D.ABA, MSc, FCCM

Dept of Anesthesiology, Pain, and Intensive Care

Attending, Beth Israel Deaconess Medical Center

Instructor, Harvard Medical School, Boston, MA

12:30 pm
Break

12:30 pm - 12:45 pm

12:45 pm
Keynote

12:45 pm - 1:45 pm

Moving Towards Equitable Recovery for Communities

Keynotes & Conversations

12:45 pm - 1:45 pm

Panelists will discuss the disparate impact of the pandemic on people and communities of color, and will describe various programs and initiatives their organizations are implementing as potential pathways to advance health equity and reduce disparities.

NO CME/CE Credit Offered

Moderator:

12:45 pm - 1:45 pm

Moving Towards Equitable Recovery for Communities

/speakers/karla-silverman-rn-cnm-ms/

Karla Silverman, RN, CNM, MS

Associate Director, Complex Care Delivery, Center for HealthCare Strategies

Speakers:

12:45 pm - 1:45 pm

Moving Towards Equitable Recovery for Communities

/speakers/pooja-bhalla-dnp-rn/

Pooja Bhalla, DNP, RN

Executive Director of Healthcare Services, Illumination Foundation

12:45 pm - 1:45 pm

Moving Towards Equitable Recovery for Communities

/speakers/beverly-malone-phd-rn-faan/

Beverly Malone, PhD, RN, FAAN

President & Chief Executive Officer, National League for Nursing

12:45 pm - 1:45 pm

Moving Towards Equitable Recovery for Communities

/speakers/aziza-m-musa/

Aziza M. Musa

Vice President, Business Partnerships & Investor Relations, Health Leads

1:45 pm
Break

1:45 pm - 2:00 pm

2:00 pm
Breakout Sessions

2:00 pm - 3:00 pm

Discovery and Implementation of Stress First Aid

Panel Discussion

2:00 pm - 3:00 pm

Remember the summer of 2020? We were flattening curves and finding our way as the whole world changed. Thankfully, the Schwartz Center for Compassionate Healthcare shared a model developed by the National Center for PTSD called “Stress First Aid.” As we watched the introduction, we discovered a model that could unify the various staff support interventions we provided into a structure which is easy to understand and teach others. This training will share the approach used by the YOU Matter program at Nationwide Children’s Hospital to implement the Stress First Aid model.

Moderator:

2:00 pm - 3:00 pm

Discovery and Implementation of Stress First Aid

/speakers/kristy-devries-msw-lisws/

Kristy deVries, MSW, LISWS

YOU Matter Program Manager, Nationwide Children’s Hospital

Panelists:

2:00 pm - 3:00 pm

Discovery and Implementation of Stress First Aid

/speakers/julie-davis-msw-lisws/

Julie Davis, MSW, LISWS

Staff Support Clinician, YOU Matter Program, Nationwide Children’s Hospital

2:00 pm - 3:00 pm

Bridges of Togetherness: Indigenous Perspectives on Compassionate Healthcare Systems

Abstracts

2:00 pm - 3:00 pm

Our Indigenous elders, knowledge keepers, and spiritual leaders passed down wisdom of ‘all my relations’ with a vision of ‘Lets’mot’ – coming together with one heart, one mind, one spirit. We share this sacred wisdom from the Coast Salish and Nlaka’pamux territories weaved together within a decolonizing framework centered on justice-doing, truth-telling, and story-sharing. Knowing who you are, where you’re from, and the land that you’re on has important implications for walking alongside one another in collective healing journeys of systemic transformation. These bridges of togetherness honors our common humanity and embodies the spirit of solidarity necessary within compassionate healthcare systems.

Speakers:

2:00 pm - 3:00 pm

Bridges of Togetherness: Indigenous Perspectives on Compassionate Healthcare Systems

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Len Pierre (he, him)

Owner and Managing Consultant, Len Pierre Consulting

TEDx Speaker and Social Activist

3:00 pm
Break

3:00 pm - 3:15 pm

3:15 pm
Breakout Sessions

3:15 pm - 4:15 pm

Building an Interdisciplinary Peer Support Network

Panel Discussion

3:15 pm - 4:15 pm

This moderated panel discussion will involve touching on experiences with planning and implementation of peer support programs at three different institutions. This will include the joys, frustrations, and local considerations necessary for program success and sustainability. It will also touch on how to start catalyzing discussion in one’s context to start a similar program to meet the needs of the group.

Moderator:

3:15 pm - 4:15 pm

Building an Interdisciplinary Peer Support Network

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Christie Lech, MD, MHPE

Assistant Residency Director, Assistant Professor, Department of Emergency Medicine, Weill Cornell Medicine

Panelists:

3:15 pm - 4:15 pm

Building an Interdisciplinary Peer Support Network

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Lucy Willis, MD

Assistant Professor of Emergency Medicine

Co-Director of Faculty Wellness Committee, Weill Cornell Medicine

3:15 pm - 4:15 pm

The Power of the Voice: Storytelling in Medicine

Workshop

3:15 pm - 4:15 pm

Dr. Ashley McMullen and Dr. Emily Silverman, both internists at UCSF, will talk about their joint and independent ventures in the oral storytelling form, and how cultivating narrative sensitivity can improve patient care, build empathy across differences, and transform medical culture.

Speakers:

3:15 pm - 4:15 pm

The Power of the Voice: Storytelling in Medicine

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Ashley McMullen, MD

Assistant Professor of Medicine, University of California, San Francisco

3:15 pm - 4:15 pm

The Power of the Voice: Storytelling in Medicine

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Emily Silverman, MD

Founder/Host, The Nocturnists

Volunteer Assistant Professor of Medicine, UCSF

4:15 pm
Break

4:15 pm - 4:30 pm

4:30 pm
Closing Keynote

4:30 pm - 5:15 pm

Closing Remarks & A Special Announcement!

Keynotes & Conversations

4:30 pm - 5:15 pm

Join us for a special conversation between Beth Lown, MD, chief medical officer at the Schwartz Center and Corey Feist, JD, MBA, president and co-founder of the Dr. Lorna Breen Heroes’ Foundation. A special announcement will be made that you won’t want to miss!

NO CME/CE Credit Offered

Presenters:

4:30 pm - 5:15 pm

Closing Remarks & A Special Announcement!

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Corey Feist, JD, MBA

President & Co-Founder, Dr. Lorna Breen Heroes' Foundation

4:30 pm - 5:15 pm

Closing Remarks & A Special Announcement!

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Beth A. Lown, MD

Chief Medical Officer, The Schwartz Center for Compassionate Healthcare

Associate Professor of Medicine, Harvard Medical School

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