The Annual

Compassion
in Action

Healthcare Conference

25-27 June 2017 | Boston, MA

Sponsors
The Annual Compassion in Action Healthcare Conference

 

The healthcare system is rapidly changing amidst pressures to increase efficiencies, improve coordination across the care spectrum and lower costs. The rising epidemic of a burned-out workforce, lack of truly meaningful patient-family engagement, and inconsistent improvement in quality across all settings are all symptoms of a system moving away from the core of what matters most for those who chose healthcare as a calling and for those who we aim to heal.

The inaugural Compassion in Action Healthcare Conference will bring together clinicians, patients and health system leaders who are committed to making compassion a priority in their organizations and communities. Meet colleagues from across the globe and experience immersive sessions that will leave you inspired, equipped with knowledge and skills and supported by new partners to create and sustain cultures of compassion.

THEMES & TOPICS

Using the Compassionate Collaborative Care Framework as the foundation, participants will share best practices in advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills, and apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce wellbeing while lowering costs.

Conference Themes

Compassion Science and Practice

Patient Experience

Workforce Wellbeing

Quality Improvement and Safety

Sustaining and Scaling Innovation

WHO SHOULD PARTICIPATE

Attendees for this convening include those focused on organizational culture change using strategies based on empathy, effective communication, interpersonal skills and interprofessional collaboration. Clinical and administrative leadership, ethics committee members, patient-family advisors and external experts such as consultants, coaches and professional/policy organizations will have the opportunity to work collaboratively.

The target audience includes:

  • CEOs, Chief Nursing, Medical, Patient Safety or Experience Officers, Quality, Human Resources, Information Technology, Risk Management and other administrative leaders
  • Practicing Health Professionals and those entering the healthcare field
  • Patient and Family Advisors
  • Health Educators
  • Researchers
  • Payers/Purchasers
  • Professional Society Representatives
  • Consultants and Coaches
  • Marketing Professionals
  • Policy & Advocacy Representatives

All participants will become part of a community that spans professions and backgrounds, connected through a shared vision for the future of healthcare.

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Carolinas HealthCare System/Charlotte AHEC and The Schwartz Center for Compassionate Healthcare. Carolinas HealthCare System/Charlotte AHEC is accredited by the ACCME to provide continuing medical education for physicians.

CHAR-AHEC-Logo

Carolinas HealthCare System/Charlotte AHEC designates this Live Activity for a maximum of 18.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This Live Activity fulfills the requirement for 1.85 Continuing Education Units (CEUs), representing 18.5 Contact Hours.

The Charlotte AHEC is authorized to award 17.5 hours of pre-approved ACHE Qualified Education continuing education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

Featured Speakers

Keynote Speakers
Lucy Kalanithi, MD, FACP

Lucy Kalanithi, MD, FACP

Clinical Assistant Professor of Medicine, Stanford University School of Medicine

Fireside chat interview with Stanford physician, Dr. Lucy Kalanithi, who is the widow of Dr. Paul Kalanithi, author of the #1 New York Times bestselling memoir, "When Breath Becomes Air," for which she wrote the epilogue.

Marc Lesser, MBA

Marc Lesser, MBA

Chief Executive Officer,
Search Inside Yourself Leadership Institute

Join Marc Lesser, MBA, the CEO of Search Inside Yourself Leadership Institute, who helped develop one of the most popular employee training programs at Google about how emotional intelligence training can lead to improved teamwork and leadership performance.

Rana Lee Adawi Awdish, MD, FACCP

Rana Lee Adawi Awdish, MD, FACCP

Medical Director, Care Experience,
Henry Ford Health System

Dr. Awdish will share her perspectives on how we can create and sustain a “culture of caring” from the lens of practicing clinician, patient experience leader and as a patient suffering from a critical illness.

Featured Speakers

Additional Featured and Keynote Speakers to be added soon.

The full list of presenting individuals and organizations will be available through the agenda.

Schedule

June 25-27, 2017
THE EXPERIENCE

This isn’t a conference where you’ll just sit, listen and leave knowing nothing will change. At Compassion in Action, you’ll roll up your sleeves, dig in, and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking, and provoking the change that will better our healthcare system.

Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference will focus on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce wellbeing through compassion and collaboration.

Sunday, June 25th is open to Schwartz Center Healthcare Members and our Point of Care affiliates only. To see if your organization is a healthcare member view our member list.

To view more detailed information on events, please click on the .

Schwartz Center Member Day Welcome/Lunch

12:30 pm

Interactive Working Groups

"Your Role in Creating and Sustaining Cultures of Compassion"

3:15 pm

Adjourn

4:45 pm

Cocktail Reception

5:15 pm

Morning Wellness Activity

6:30 am

Foundations for Compassion

"Unleashing the positive power of compassion"

8:30 am

Keynotes and Conversations

"Leading a Culture of Compassion"

9:00 am

Break

10:00 am

Lunch

12:00 pm

Keynotes and Conversations

Fireside Chat with Dr. Lucy Kalanithi and Alex Drane

12:45 pm

Keynotes and Conversations

"Creating Authentic Healing Relationships"

1:30 pm

Break

2:30 pm

Break

4:00 pm

Cocktail Reception

5:30 pm

Special Interest Breakfasts and Morning Wellness Activies

7:00 am

Case Study

Search Inside Yourself: Be Your Best Self At Work

8:20 am

Plenary panel discussion

The future of compassion in healthcare: What lies ahead?

9:10 am

Break

10:10 am

Lunch

12:00 pm

Break

2:15 pm

Adjourn

4:30 pm
  • VAA – “Articulating core values and implementing values-based change”Focus on initiatives, models and approaches that help articulate core values and empower culture change.
  • INT – “Fostering intra/inter-personal skills to create authentic healing relationships”Focus on how organizations can help foster intra and inter-personal skills to create authentic healing relationships between caregivers and their patients/families, institutional leadership and their employees and among colleagues/teams.
  • HFT – “The new high functioning team: who’s on it and how does it work?”Focus on how organizations can achieve their goals by redefining and then leveraging high functioning teams. Themes to be covered include: involving patients and families in quality improvement initiatives, lowering hiearchy between professions and interprofessional training.

Agenda will be updated on a rolling basis. Please check back often or sign up for the conference mailing list to get updates on new speakers and interactive sessions as they are confirmed.

Poster abstracts for innovative initiatives, models and research that help create cultures of compassion are now being accepted. Please fill out our submission form by February 28, 2017 to be considered.
Planning Committee
Co-Chairs
Becca Hawkins, MSN, ANP Director, Compassionate Care Providence Health & Services
Fiona H. Levy, MD Executive Director, Sala Institute for Child & Family Centered Care, Hassenfeld Children's Hospital of New York at NYU Langone
Mark Rosenberg, MD, FACP Director, Compassionate Care Providence Health & Services
Juliette Schlucter Director, Center for Child and Family Experience, Sala Institute for Child & Family Centered Care, Hassenfeld Children's Hospital of New York at NYU Langone
Members
Kyra Bobinet, MD, MPH Chief Executive Officer, engagedIN
Dr. Jocelyn Cornwell Chief Executive, The Point of Care Foundation; Visiting Professor, Department of Medicine Imperial College, London, UK
Brian Klepper, PhD Chief Executive Officer, Health Value Direct
Kathy McGuinn, MSN, RN, CPHQ Director of Interprofessional Education and Practice Partnerships, Special Advisor Quality Initiatives - American Association of Colleges of Nursing
Rabbi Edith M. Meyerson, DMin, BCC Associate Director, Pastoral Counseling and Bereavement Services - The Hertzberg Palliative Care Institute; Clinical Instructor, Brookdale Department of Geriatrics and Palliative Medicine Icahn School of Medicine at Mount Sinai
Wendy K. Nickel, MPH Director, Center for Patient Partnership in Healthcare - American College of Physicians
Fernando Stein, MD, FAAP President-Elect, American Academy of Pediatrics; Medical Director, Progressive - Texas Children's Hospital
Micheline St-Hilaire Director of Strategic Initiatives and Organizational Development, Catholic Health Corporation of Manitoba
Deborah Trautman, PhD, RN, FAAN President and CEO, American Association of Colleges of Nursing
Stephanie J. Adler Yuan, MS Director of Education and Training
Schwartz Center Steering Committee
Beth Lown, MD Medical Director
Michael Goldberg, MD Scholar-in-Residence
Elizabeth Hickman Senior Director, Marketing and Corporate Partnerships
Kathy Scopin, BSN, PHN, RN Membership Experience Advisor, West Region
Andrew Shin, JD, MPH Senior Director, Policy and Strategic Partnerships
SPONSORS
Physicians Foundation
Tufts Health Plan

View the sponsorship levels. For more information on these and other sponsorship opportunities, please contact Elizabeth Hickman at ehickman@theschwartzcenter.org

Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs including this conference. Learn more about business membership.

 

Chairman Circle
CNA
Crico
Optum
Executive Circle
Bank of America Merrill Lynch
Blue Cross Blue Shield MA
Harvard Pilgrim Health Care
Massachusetts General Hospital
Tufts Health Plan
Leader Circle

American Hospital Association
Benchmark Senior Living
Choate, Hall & Stewart LLP
Delta Dental of Massachusetts
Genesis HealthCare
Integro Insurance Brokers
LAZ Healthcare Services
MKA Executive Planners
Novo Nordisk
Partners HealthCare
Tsoi/Kobus & Associates
Vertex Pharmaceuticals

About the Schwartz Center

The Schwartz Center is dedicated to strengthening the human connection at the
heart of healthcare. 

Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.

Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.

The Schwartz Center is an independent, non-profit organization, with 425 healthcare members in the U.S. and Canada, supporting 200,000 healthcare professionals each year.  In partnership with the Point of Care Foundation, more than 140 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds™ program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.

Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.

For media inquires please contact: Amanda Hazeltine (ahazeltine@theschwartzcenter.org)

For sponsorship information please contact: Elizabeth Hickman (ehickman@theschwartzcenter.org)

For exhibitor information please contact: Lisa Detweiler (ldetweiler@theschwartzcenter.org )

Connect with Us

Location

Westin Copley Place

10 Huntington Ave., Boston, MA

Ideally situated in the heart of Boston’s Back Bay neighborhood, many hotel options are within a short walk or public transportation distance from the Westin Copley. However, we encourage conference participants to secure lodging quickly, as June is a popular time for visitors to the Boston area.  We have secured for your convenience a limited block of rooms directly at the conference venue for a rate of $319/night.

Call 1-888-627-7054 and ID as part of the Schwartz Center group by June 5, 2017 or book online.

conference@theschwartzcenter.org

617.724.4746