The healthcare system is rapidly changing. Pressures to increase efficiencies, improve coordination across the care spectrum and lower costs are contributing to a rising epidemic of a burned-out healthcare workforce. A lack of truly meaningful patient-family engagement, and inconsistent improvement in quality across all settings are symptoms of a system moving away from the core of what matters most for those who chose healthcare as a calling and for those who we aim to heal.
The Schwartz Center’s Compassion in Action Healthcare Conference brings together clinicians, health system leaders and others who are committed to making compassion a priority in their organizations and communities. Participants will engage with colleagues from across the globe and experience immersive sessions that will leave them inspired, equipped with knowledge and skills and supported by new partners to create and sustain cultures of compassion.
THEMES & TOPICS
Built on the Compassionate Collaborative Care Framework, conference topics focus on advancing cultures of compassion, communication, interprofessional teamwork and interpersonal skills. Participants will learn to apply those techniques towards initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being while lowering costs.
Workforce resilience, well-being and engagement
Communicating and engaging with patients, families and communities
Creating compassionate organizational cultures
Compassionate responses to social challenges
Compassion science and practice
WHO SHOULD PARTICIPATE
This conference focuses on organizational culture change using strategies based on empathy, effective communication, interpersonal skills and interprofessional collaboration.
This conference is ideal for:
- Organizational leaders, directors and managers of healthcare professionals
- Practicing healthcare professionals and ethicists
- Patient and clinician experience officers and teams
- Quality and safety professionals and risk managers
- Health professional educators
- Human resources and employee assistance program professionals
- Spiritual care providers and chaplains
- Professional society leadership representatives
- Policy and public health representatives
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Carolinas HealthCare System/Charlotte AHEC and The Schwartz Center for Compassionate Healthcare. Carolinas HealthCare System/Charlotte AHEC is accredited by the ACCME to provide continuing medical education for physicians.
More information about the number and type of continuing education credits offered at the conference will be available soon.
See who joined us last year
Lucy Kalanithi, MD, FACP
Clinical Assistant Professor of Medicine, Stanford University School of Medicine
Marc Lesser, MBA
Chief Executive Officer,
Search Inside Yourself Leadership Institute
Rana Lee Adawi Awdish, MD, FACCP
Medical Director, Care Experience,
Henry Ford Health System
Richard Baron, MD, MACP
President and CEO, American Board of Internal Medicine and ABIM Foundation
Jay Bhatt, DO
Chief Medical Officer, American Hospital Association; President, Health Research & Educational Trust
Susan Block, MD
Director, Serious Illness Care Program, Ariadne Labs
Professor of Psychiatry and Medicine, Harvard Medical School
Kyra Bobinet, MD, MPH
Chief Executive Officer, engagedIN
CEO, Yale New Haven Health
CEO, Yale-New Haven Hospital
Rushika Fernandopulle, MD, MPP
Chief Executive Officer, Iora Health
Tejal K. Gandhi, MD, MPH, CPPS
Chief Executive Officer, National Patient Safety Foundation
Chief Executive Officer, Genesis HealthCare
Rev. Eric J. Hall
President and Chief Executive Officer, HealthCare Chaplaincy Network™
Richard I. Levin, MD, FACP, FACC, FAHA
President and Chief Executive Officer, The Arnold P. Gold Foundation; Emeritus Professor of Medicine, NYU and McGill Universities
Vice President, Children's Services, NYU Langone Medical Center
Cynda Hylton Rushton, PhD, RN, FAAN
Anne and George L. Bunting Professor of Clinical Ethics Berman Institute of Bioethics
School of Nursing Professor of Nursing and Pediatrics, Johns Hopkins University
Senior Vice President, Legal, Regulatory and Professional Affairs, Greater New York Hospital Association
Fernando Stein, MD
President, American Academy of Pediatrics
Medical Director, Progressive - Texas Children's Hospital
Katy A. Welkie, RN, MBA
Chief Executive Officer, Primary Children's Hospital
At Compassion in Action, participants will roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.
Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference will focus on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.
Past schedule below:
Please see our 2017 schedule below to get a sense of what to expect for 2019.
Optional Pre-Conference Event9:00 am
Conference Registration Opens9:00 am
Compassion Scholars Program Orientation
(By invitation only)10:30 am
Lunch Plenary Conversation: Innovating and Scaling Schwartz Rounds™ across the United Kingdom's National Health Service12:30 pm
Your Role in Creating and Sustaining Cultures of Compassion3:15 pm
Member Cocktail Reception5:15 pm
Registration and Breakfast7:00 am
Unleashing the Positive Power of Compassion8:30 am
Leading a Culture of Compassion8:55 am
Health Society Leadership Council Meeting
(By invitation only)11:25 am
Fireside Chat with Dr. Lucy Kalanithi and Jay Bhatt12:45 pm
Creating and Supporting Authentic Healing Relationships1:30 pm
5:30 - 7:00 pm5:30 pm
6:20 - 7:20 pm6:20 pm
Morning Wellness Activities6:30 am
Registration and Breakfast7:00 am
Business Member Roundtable
(By invitation only)7:00 am
Search Inside Yourself: Be Your Best Self At Work8:20 am
The Future of Compassion in Healthcare: What Lies Ahead?9:10 am
Compassion Scholars Program Debrief
(By invitation only)12:10 pm
- VAA – “Articulating core values and implementing values-based change”Focus on initiatives, models and approaches that help articulate core values and empower culture change.
- INT – “Fostering intra/inter-personal skills to create authentic healing relationships”Focus on how organizations can help foster intra and inter-personal skills to create authentic healing relationships between caregivers and their patients/families, institutional leadership and their employees and among colleagues/teams.
- HFT – “The new high functioning team: who’s on it and how does it work?”Focus on how organizations can achieve their goals by redefining and then leveraging high functioning teams. Themes to be covered include: involving patients and families in quality improvement initiatives, lowering hierarchy between professions and interprofessional training.
Schwartz Center National Business Members
Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs including this conference. Learn more about business membership.
American Hospital Association
Benchmark Senior Living
Integro Insurance Brokers
The Schwartz Center is dedicated to strengthening the human connection at the
heart of healthcare.
Through national and international partnerships, the Schwartz Center for Compassionate Healthcare’s coalition of caregivers, patients, families and other leaders work together to make compassion a vital element in every aspect of healthcare. We provide innovative educational and training opportunities for caregivers that are supported by cutting-edge research in neuroscience and communication. We are dedicated to advancing policies that inspire and help healthcare organizations create an environment that fosters a culture of healing and well-being for patients and clinicians.
Established in 1995, the Schwartz Center, a leader in the movement to make compassion a vital element in every patient-caregiver interaction, was founded on the belief that greater compassion and more meaningful collaboration are fundamental to the kind of care clinicians want to deliver and patients want to receive.
The Schwartz Center is an independent, non-profit organization, with 450 healthcare members in the U.S., Canada, Australia, and New Zealand, supporting 288,000 healthcare professionals each year. In partnership with the Point of Care Foundation, more than 190 hospitals, hospices and other healthcare organizations conduct the innovative Schwartz Rounds® program in the United Kingdom, which unites caregivers from a range of disciplines to share experiences, learn from each other and focus on the human dimension of medicine.
Schwartz Center members rely on programs, education and resources to support clinician well-being, enhance the quality of care, enable better outcomes and create a more positive and rewarding experience for all members of the care team, patients and their families. To help patients and family members acknowledge caregivers who epitomize the qualities of compassionate care the Schwartz Center established the Honor Your Caregiver program. Through its National Compassionate Caregiver of the Year® Award, the Center celebrates healthcare professionals who display extraordinary devotion and compassion in caring for patients and families.
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The Westin Boston Waterfront
425 Summer Street, Boston, MA
Ideally located in Boston’s thriving Seaport District, The Westin Boston Waterfront offers guests the opportunity to relax and recharge with many onsite amenities and explore the vibrant cultural and culinary offerings nearby.
Limited rooms at the discounted rate of $299/night are available for September 8th, 9th & 10th. If you plan to extend your stay beyond those nights, please contact the hotel directly at 617-532-4600 to get the best available rates.