Healing Healthcare Together
We are grateful to those that joined us for our Virtual Compassion in Action Healthcare Conference. The conference brought together hundreds of healthcare professionals, leaders and others like you who are committed to compassionate healthcare.
Registration is still available for individuals who would like to view all of the session recordings. Continuing education credits can be claimed until June 1, 2024.
If you are interested in a scholarship which covers the full cost of registration, learn more and apply here.
THEMES
The past few years have brought new urgency to supporting the well-being of the healthcare workforce so that they can provide compassionate care to patients and families. We know that health workers are facing ongoing challenges, from staffing shortages to workplace violence to burnout and more.
Built on the Healing Healthcare Initiative Framework, the Conference equips health leaders and workers with the resources and tools to ensure that their organization, colleagues, and patients can thrive.
Conference sessions explore how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation through communication, interprofessional teamwork and interpersonal skills. Participants learn to apply those techniques to initiatives and strategies that achieve the quadruple aim of improving patient experience, population health and workforce well-being, while lowering costs.
Conference Themes
- Diversity and equity
- Inclusion, voice and choice
- Mental health and well-being
- Psychological and physical safety
- Team cohesiveness and collaboration
- Trust and trustworthiness
WHO SHOULD PARTICIPATE
This conference provides continuing education and community, focused on organizational culture change using strategies based on empathy, communication, interpersonal skills and interprofessional collaboration as well as networking opportunities for health workers across all medical specialties.
This conference is ideal for:
- Organizational leaders, directors and managers of healthcare professionals
- Practicing healthcare professionals and ethicists
- Patient and clinician experience officers and teams
- Quality and safety professionals and risk managers
- Health professional educators
- Human resources and employee assistance program professionals
- Spiritual care providers and chaplains
- Professional society leadership representatives
- Policy and public health representatives
In support of improving patient care, this activity has been planned and implemented by CME Outfitters, LLC, and The Schwartz Center for Compassionate Healthcare. CME Outfitters is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
This activity has been approved for a maximum of 7 hours of credit. 2023 Speakers
Rhonda M. Abbott, PT, FTPTA, FACHE
Senior Vice President & Chief Executive Officer, TIRR Memorial Hermann, Memorial Hermann Rehabilitation Hospital-Katy, Memorial Hermann Rehabilitation Network
Suzanne (Suzi) Bentley MD, MPH
Chief Wellness Officer, New York City Health + Hospitals/Elmhurst.
Bridget Berkland, MA, NBC-HWC
Manager of Employee Well-Being, Mayo Clinic
Assistant Professor of Healthcare Administration
National Board Certified Health & Wellness Coach
Joel Bundy, MD, FACP, FAAPL, CPE
Chief Medical and Quality Officer, Sentara Health
Joey Elizabeth Burke, MSN, MFA, RN
Nurse Ethicist, UK HealthCare, University of Kentucky
Ron Carucci
Ron Carucci, Co-Founder and Managing Partner, Navalent
Julie Collier
Senior Director of Programs, The Schwartz Center for Compassionate Healthcare
Devin Cook, DO
3rd Year Pediatric Resident, UAMS Medical Center
Dawn Damiano
Director of Employee Wellness, Hebrew SeniorLife
Kristy deVries, MSW, LISWS
YOU Matter Program Manager, Nationwide Children’s Hospital
Corey Feist, JD, MBA
CEO and Founder, Dr. Lorna Breen Heroes' Foundation
Jennifer Ferrand, PsyD, ABPP
Board Certified in Clinical Health Psychology
Director of Well-Being, Hartford HealthCare
Maria Gonsalves Schimpf, MA, MT-BC
Denver Health RESTORE Director, Denver Health
Rev. Christine Grandin Ross, MDiv, BCC
Pediatric Staff Chaplain, UK HealthCare
Jody Hoffer Gittell
Professor, The Heller School for Social Policy and Management
Director, Relational Coordination Collaborative Brandeis University
Thea James, MD, MBA
Vice President of Mission, Boston Medical Center
Associate Professor of Emergency Medicine at Boston Medical Center/Boston University Chobanian & Avedisian School of Medicine
Elizabeth Kantor, BSN, RN, HEC-C
Bioethics Program Manager, Schwartz Rounds Site Coordinator, Rady Children’s Hospital, San Diego (RCHSD)
Rev. Elizabeth BJ Larson, MDiv, MAOL
Director of The Department of Spiritual Care, Mayo Clinic Rochester
Rebecca Latch, MD
Vice Chair of Education in the Department of Pediatrics & Physician Leader of Schwartz Rounds, Arkansas Children’s Hospital
Beth A. Lown, MD
Chief Medical Officer, The Schwartz Center for Compassionate Healthcare
Associate Professor of Medicine, Harvard Medical School
Bonnie Michelman, MBA, MS, CPP, CHPA
Vice President/Chief Security Officer, Massachusetts General Hospital and Mass General Brigham
Tamara Nunez, BSN, RN, C-NPT, C-CISM
RN Educator, Education and Professional Development Department MC 5079, Rady Children’s Hospital-San Diego
Robert Schwab, MD
Chief Medical Officer, Texas Health Presbyterian Hospital Allen
Abraham Segres, MHA, FACHE
Vice President, Quality & Patient Safety, Virginia Hospital & Healthcare Association
Emily Silverman, MD
Creator/Host, The Nocturnists
Assistant Volunteer Professor of Medicine, UCSF
Stefanie Simmons, MD, FACEP
Chief Medical Officer, Dr. Lorna Breen Heroes' Foundation
Sarah Sjöström, MSN, RN, ACNP-BC
Associate Chief Nursing Officer & VP of Ancillary Services, Hebrew Senior Life
Beba Tata-Mbeng, MDiv, MPH, BCC
Manager of Spiritual Care, Mayo Clinic, Jacksonville, FL
Ben Theisen, DO
3rd Year Pediatric Resident, UAMS Medical Center
Courtney Walker, BSN, RN, CPN
Nursing Professional Development Practitioner - Outreach Education, Department of Nursing Practice, Professional Development & Innovation, Seattle Children's Hospital
Wendy L. Ward, PhD, ABPP, FAPA, FNAP
Professor with Tenure in the College of Medicine
Associate Provost for Faculty in Academic Affairs, UAMS
Jenny Young
Associate Vice President of Membership and Engagement, Medical Society of Virginia
THE EXPERIENCE
At Compassion in Action, participants roll up their sleeves, dig in and engage with visionary thinkers and doers to experience and learn how healthcare organizations around the world are improving quality, lowering costs and strengthening patients’ and providers’ experience using compassionate, collaborative care. Our vision is to form a powerful community where every Compassion in Action participant plays an integral role in sharing ideas, simulating new thinking and provoking the change that will better our healthcare system.
Through interactive experiential sessions with experts from diverse care settings and communities, this innovative conference focuses on fostering compassionate leaders across all professions and roles within healthcare. Participants will leave the conference having gained inspiration, knowledge/skills and partners to improve care quality and outcomes, patient experience and workforce well-being through compassion and collaboration.
Planning Committee
| Julie Collier, PhD | Senior Director of Programs |
| Michael Goldberg, MD | Scholar-in-Residence |
| Elizabeth Hickman | Interim CEO and Chief Operating Officer |
| Beth Lown, MD | Chief Medical Officer |
| Leah Rybarczyk | Member Experience Advisor |
| Kathy Scopin, BSN, PHN, RN | Membership Experience Advisor |
Schwartz Center National Business Members
Thank you to the Schwartz Center National Business Members for their year-round support of our mission and programs. Business members are not direct conference sponsors and have no influence on the content of the conference. Learn more about business membership.
Chairman Circle
Executive Circle
Leader Circle
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Bank of America Merrill Lynch
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Benchmark Senior Living
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MedPro Group
For more information on these and other sponsorship opportunities, please contact Melissa Restivo at mrestivo@theschwartzcenter.org
The Schwartz Center is dedicated to putting compassion at the heart of healthcare.
The Schwartz Center for Compassionate Healthcare is a national organization whose mission is to put compassion at the heart of healthcare. Through programs, education and advocacy, the Schwartz Center supports the mental health and well-being of the healthcare workforce so they can provide compassionate care to patients and families. With more than 600 healthcare member organizations across 44 states in the U.S., Canada, Australia and New Zealand, the Schwartz Center’s evidence-informed programs and resources have proven to be versatile, sustainable and effective across diverse settings, including acute care and rehabilitation hospitals, outpatient clinics, cancer centers, Veteran’s Administration medical centers, organ procurement organizations, nursing homes, hospice providers, and health insurers. To learn more, visit theschwartzcenter.org or follow us on Facebook or Twitter.
For media inquires please contact: Christina Parks (cparks@theschwartzcenter.org )
For sponsorship information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org)
For exhibitor information please contact: Melissa Restivo (mrestivo@theschwartzcenter.org )