The Compassion in Action Healthcare Conference is an immersive event that will focus on how to create and sustain organizational cultures based on compassionate, collaborative care. Our aim is to provide the tools, skills and strategies necessary to improve patient experience, workforce well-being, quality and safety by making compassion a core value. You won’t just hear about what innovative organizations have done, but will learn how to leverage interprofessional collaboration, how to measure success, and how to create internal and external buy-in.

To kick off the conference we have dedicated an entire day exclusively for all staff at our healthcare member organizations.

The day will include an inspirational keynote, collaborative co-design session and interactive workshops focused on creating and sustaining cultures of compassion. The day will conclude with the Corman IMPACT Honors recognition dinner celebrating members’ innovative programs and initiatives that are models for making compassionate care a priority in an organization.

This is your opportunity to network and learn from colleagues from around the U.S., Canada and the U.K. and to leave feeling motivated and inspired!


Member Planning Committee:

Casey Kudesia, MA

Director of Training and Organizational Development

Planned Parenthood League of Massachusetts


Daniel Pomerantz, MD, MPH, FACP

Physician Leader for Schwartz Center Rounds

Director of Ambulatory Care

Director of Palliative Care

Associate Program Director

Department of Medicine

Montefiore New Rochelle Hospital


Denise Mohess

Medical Director, Inova Geriatric Services

Physician Leader, Schwartz Center Rounds


Ellen Rosendale, MSW, LCSW

Director of Family Services

Ann & Robert H. Lurie Children’s Hospital of Chicago


Emelia Rogers, LICSW

Medical Social Worker

Gillette Children’s Specialty Healthcare


Jeff Christie, LCSW, CEAP


JPS Health Network

JPS/ACCLAIM Employee Assistance Program


Jon S. Du Bois, MD

Clinical Associate, Harvard Medical School

Medical Director, Mass General Cancer Center at Emerson Hospital

Medical Director, Mass General Cancer Center at MVH and NCH

Clinical Staff, Mass General Cancer Center

Massachusetts General Hospital


Julie Collier, Ph.D.

Director, Enterprise Resilience

Packard Children’s Hospital Stanford/Stanford Children’s Health


Rev. Krista Gregory, MDiv, BCC

Director of The Center for Resiliency at Dell Children’s

Dell Children’s Medical Center of Central Texas


Kristen Demertzis, Ph.D., ABPP

Board Certified in Clinical Neuropsychology

Chief, Division of Neuropsychology, Southside Hospital

Director of Resident Mentorship, OB/GYN Department, Southside Hospital

Assistant Professor, Department of Physical Medicine and Rehabilitation, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell

Assistant Professor, Department of Psychiatry, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell


Laura Crooks, OTR, MHA

Senior Director, Experience

Seattle Children’s Hospital


Linh B Dang

NYC H+H, Sr. Director of Arts in Medicine

NOAH Board Member (National Organization for Arts in Health)


Lisa Beard

Senior Patient Navigator

Chris O’Brien Lifehouse


Louisa Nedkov

Manager, Kailo Employee Wellness Program

Halton Healthcare


Marcia Walker, MSW, LISW-S

Manager – YOU Matter Program at Nationwide Children’s Hospital, Columbus OH


Mary Tess Crotty, MA

Vice President, Quality

Genesis HealthCare


Nancy Searl, RECE

Collaborative Practice Leader

Holland Bloorview Kids Rehabilitation Hospital


Rick L. Shifley, PhD

Assistant Professor of Behavioral and Social Sciences

School of Arts & Sciences, MCPHS University


Shanna Hoffman

Director of Integrative Nursing

Dana Farber Cancer Institute


Sirisha Narayana, MD

Assistant Professor

Division of Hospital Medicine

Department of Medicine

UCSF Parnassus Campus


Sophia McIntyre, MD, MPH, MBA, FAAFP, CPE

Chief Medical Officer

Hudson River Healthcare, Inc.

2016 Baldrige Executive Fellow


Wendy Walters, LICSW

Clinical Ethics Consultant

UAB Hospital Clinical Ethics Program


The Corman IMPACT Honors Recognition Dinner

About The Corman IMPACT Honors


Innovative Member Programs Advancing Compassion and Teamwork

The Corman IMPACT Honors celebrates healthcare members who are making a transformational impact by creating programs or initiatives that promote compassionate, collaborative care within their organization or system.

We know that leading by example is the most effective way to inspire others to make compassionate care a priority and we want to recognize our healthcare members who are doing that.



Recognition Dinner and Submissions

Up to five exemplary programs will be featured at the Corman IMPACT Honors recognition dinner and a spokesperson from each of the selected member sites will have the opportunity to speak about their program and how it has made an impact at their organization. More details about the 2019 submission process will be posted soon.

The Corman IMPACT Honors are made possible through the generous support of Stephen Corman in memory of his late wife, Betsy. Mr. Corman’s underwriting of the IMPACT Honors reflects his belief that leading by example is the most effective way to inspire others. It is his sincere hope that healthcare organizations are inspired by these honorees to find ways to make compassionate care a priority at their institution.

If you have questions regarding Member Day or the Corman IMPACT Honors, please contact Anna Ferrato, member experience coordinator at


IMPACT Honors Criteria and FAQs

Any Schwartz Center healthcare member that has an innovative program or initiative making a transformational impact to promote compassionate, collaborative care within its organization or system is eligible. Please note your organization must be a member at the time of the conference to be considered.

If you have questions regarding Member Day or the Corman IMPACT Honors, please contact Anna Ferrato, member experience coordinator at